About Serenity Memorial Funeral and Cremation Service
Serenity Memorial Funeral and Cremation Service provides compassionate and professional support during difficult times. The staff is patient, respectful, and goes above and beyond to ensure a smooth and painless experience. They make difficult moments easier by answering questions, taking care of loved ones, and guiding families step by step through the process. Serenity Memorial Funeral and Cremation Service takes special care of families, helping with everything from the service to transportation, making sure everything is exactly how families want. The entire staff is appreciated for their exceptional service and kindness during life's toughest moments. Customers praise the staff for their love, support, understanding, and kindness, describing them as "heaven-sent" and a "God-send" for many families. The morticians, staff, minister, and musician are described as courteous, professional, and compassionate, providing a hassle-free and welcoming environment. However, one customer had a negative experience, where they were not pleased with the smell of embalming fluid and the body being crooked in the casket. They recommend Serenity only for cremation services.
Mr. Johnson provided our family with superior services with compassion and dignity. His staff were also professional and helpful in every way possible. My loved one was meticulously serviced and appeared to only be sleeping. God bless Gerald Johnson and his staff at Serenity.
I Highly recommend Serenity. I have used them 4 different times, and my loved ones really looked like themselves. This last time, Dominic did a great job on my sister. Very surprising that a man can do such great work on a female. Good Job!
Now Alfonso was a sweetie pie! He was my coordinator for my mom and sister, and he took good care of me. Very compassionate and understanding. Made me feel like family. Hope I don’t see them soon but if I do, I must work with Alfonso! ❤️
Can’t forget Grady! Great hospitality! Keep up the great work guys!
Gerald and his staff has done it again. Special thanks to Aisha Baker my funeral director and Tan , Shawn, Tbaby, Lamont, Vondo and everyone else that was behind the scenes that I didn’t see. You all were amazing. Doing my difficult time you all made this a easy process for me . Thank you all for going above and beyond for my family making this service special for my brother. I would definitely recommend Serenity Funeral Home to take care all of your family needs during your most difficult time. Job Well Done.❤️🫶🙏