Mobility City St. Louis is a leading provider in Missouri for assisted living devices and mobility equipment. They help seniors and individuals with disabilities maintain their independence and quality of life. Customers often praise the staff’s kindness and knowledge, noting the excellent customer service. The showroom allows visitors to test drive products, and the white-glove mobile service delivers assistance directly to customers' homes. Whether renting or buying mobility equipment, or seeking maintenance services, Mobility City St. Louis makes the process easy and supportive. The team’s dedication to helping clients is clear, making it a trusted choice for mobility needs. Recent reviews highlight the helpfulness of staff, especially Noelle, and the quick, accommodating service for scooter rentals. Customers are very satisfied with the quality of the equipment, including mobility scooters, and appreciate the local presence for repairs and ongoing support.
Dusty met me at the store and tested my scooter batteries and helped me get new ones. Steve was also very helpful and came to my house and fixed a weird problem I had with my scooter. These guys were very nice, knowledgeable, and got my scooter up and running. Good guys!
Friendly, local, family owned, prompt, polite, very responsive. 5/5
Steve is hands down the best in the business and is committed to helping our loved ones feel safe and comfortable with new medical equipment. My FIL suffered a stroke and Steve was the only local business that answered the phone, got me the info fast, and delivered quickly - as promised.
We had to switch the recliners for my FIL after a week and Steve was quick to fix the issue to ensure he was comfortable.
In the chaos of change for our beloved family, especially our elders as they adjust to new challenges, Steve was there for us to take the burden off. Thank you so much, Steve!
I had been to another shop for issues with my power chair and got the run around, 1st I needed a new battery [it was 3 years old]. Still not working, went back a 2nd time to be told the motors were going bad and needed a replacement. They charged a service charge and did nothing.
I went to Mobility City looking to purchase a new power chair. I told them the problem. Their tech took it and came back minutes later and said try it. They had connected their hand held controller and changed one setting.
This was several months ago and the power chair works great to this day.
What was their charge? ZERO, nothing. That is awesome customer service.
2145 Barrett Station Road, St. Louis, MO 63131
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