I was 15 minutes late for my reservation and was told to wait three other customers in the room. Okay I totally understand that since I am late. But later customers still get in front of me because they are on time so I waited another one hour.
February 2020
I was 15 minutes late for my reservation and was told to wait three other customers in the room. Okay I totally understand that since I am late. But later customers still get in front of me because they are on time so I waited another one hour. I don't feel like I am respected. You have to tell me that it is estimated to wait a long time or tell me the rule that late person is after on-time person. So, I can set up another appointment next time but not sitting there and wasting time. I never had such a bad experience before. He is so rude because I am late. Well, it is really my first time to be late and I don't know the consequence. Besides, I used to be on... read full review
February 2020
David is too good to take care of the customer's need.
I was 15 minutes late for my reservation and was told to wait three other customers in the room. Okay I totally understand that since I am late. But later customers still get in front of me because they are on time so I waited another one hour.
I was 15 minutes late for my reservation and was told to wait three other customers in the room. Okay I totally understand that since I am late. But later customers still get in front of me because they are on time so I waited another one hour. I don't feel like I am respected. You have to tell me that it is estimated to wait a long time or tell me the rule that late person is after on-time person. So, I can set up another appointment next time but not sitting there and wasting time. I never had such a bad experience before. He is so rude because I am late. Well, it is really my first time to be late and I don't know the consequence. Besides, I used to be on... read full review
David is too good to take care of the customer's need.