Reviews for Air Quality Services Heating & Cooling
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
all staff fully vaccinated
Ratings
Google: 2.1/5
Air Quality Services Heating & Cooling
1114 Buckley Rd, St. Louis
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We placed a service call through our home warranty. They gave the service call to Air Quality. The guy came out stated we were low on the refrigerant for the AC unit. We have to pay $100 for any service call through our home warranty we have had nothing but great service with Home Warranty of America. This guy told my wife the line from the AC unit had to be replaced and was suppose to come back to fix it but never did. When speaking with the rep from Home Warranty of American he never followed up with them and the ticket was closed. We had to place another call which cost us another $100. We have tried for months to call and it straight to voicemail. We paid $240 to...read full review
Originally told me that he would be at my place in one hour, 45 min later he called and stated he wouldn't be able to make it until another hour. Another hour went by, still no one showed. Called and stated he was another 45 min out. Waited all day for him to show up...nothing. i called someone else to come out, with no response from this business owner. Over an hour later, 2 guys show up, after I've called to cancel his services. I refused service to him and he got aggressive on my own porch, and i told him to leave. I wouldn't hire this guy ever. Bad customer service and never shows up when he says.
If I could give this company no stars I would this group of thieves took advantage of my elderly Aunt and Uncle .They called because the AC wasn't working thought maybe it was the thermostat the guy showed up charge them $90 labor fee and put a new battery in the thermostat then charged them and outrageous service call fee when it was all said and done it was $250 air conditioners still wasn't working we had to call Academy air they came out said the thermostat was working perfectly fine the problem was the actual air conditioner outside had had a problem So my aunt wound up having to pay a legit company $450 to do the job correctly now her air conditioner is working....read full review