About Ispa Nail Lounge St Joseph

Ispa Nail Lounge St Joseph offers a modern and luxurious experience for clients seeking pampering and high-quality nail services. The salon boasts a newly updated interior with a relaxing atmosphere and a variety of amenities. Customers praise the nail technicians for their expertise and skill, particularly highlighting one technician known for a distinctive lighting setup. This technician is described as talkative and skilled, while another technician, Nick, is noted for his appointment-only services and reputation for excellent work. However, some reviews express dissatisfaction with Nick's customer service, citing rudeness and a lack of welcoming demeanor. Clients mention feeling uncomfortable and unwelcome during their interactions with Nick, particularly when spending less on services. Despite this, it's acknowledged that Nick is generally well-regarded for his technical abilities. Overall, Ispa Nail Lounge St Joseph aims to provide a luxurious and relaxing experience with skilled nail technicians. While some clients have had positive experiences with all staff, others caution about potential inconsistencies in customer service, particularly with Nick.

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Reviews for Ispa Nail Lounge St Joseph

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Jan 2024
I can't remember my nail techs name but he is the one with a different light then everyone. she is really talkative but that's ok. He does a really good job. talks about things i don't need to know about his life. I DON'T RECOMMEND NICK! he is terrible rude and has a terrible attitude. i was getting my nails done by the one I like and nick was arguing with someone on the phone and with someone about their nails they didn't like. I definitely recommend the nail tech with a different light though. Hope you have a good experience like me
May 2023
I come to this place all the time for manicures and pedicures. I usually get both services done together and spend well over $100 every time. I usually just walk in and see the first person available, so I don't see the same person every time.Today I had Nick, he's the one who sits in the first chair when you walk in. I've never had him do my nails before, but he was so rude. I was getting my acrylics filled, which is only $40, and I think the reason he was treating me rudely is because I wasn't spending a lot of money, so he probably felt like it wasn't worth it to him.I come here often enough to know that Nick does a good job because he is by appointment only and I...read full review
Apr 2023
I've had two pedicures here now; one with a large group of adult women, and one with my three year old daughter. Both times the pedicure work itself has been great! The nail technician was trying hard to be patient with my young daughter for her birthday treat and I really appreciated the service.The only reason I dropped stars is that when I walked in after calling to make an appointment, all of the workers were sitting on the pedicure chairs on their phones.. no one looked up, no one greeted us and I finally had to ask for someone to help get us checked in. It felt as though I was interrupting them, even though I'd just been told on the phone to come right in. It was...read full review