About ECS Geothermal Inc
Reviews for ECS Geothermal Inc
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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ECS Geothermal Inc. is a reliable and responsive company that provides exceptional service to its customers. The company has received glowing reviews for its professionalism, knowledge, and prompt response times. One customer praised the company's quick response, even on a holiday weekend, when a technician arrived within 15 minutes to fix a broken part in their new unit. The technician was able to resolve the issue during the first quarter of a crucial football game, demonstrating the company's dedication to its customers. Another customer had a positive experience with the installation of a new 6-ton Water Furnace unit, which replaced their old, dual-system setup. The ECS team was courteous, knowledgeable, and professional throughout the process, and the customer was impressed with the seamless transition and the significant reduction in their energy bills. The company has also earned praise for its responsive and efficient service. A customer who called for a cooling issue had a technician, Colby, arrive on time and quickly diagnose and fix the problem, which was a clogged hose in the drain pan. The customer was so impressed with the quality of service that they have continued to use ECS Geothermal for all their service needs, even for equipment not supplied by the company. Overall, ECS Geothermal Inc. has established a reputation for providing reliable, high-quality service and solutions to its customers.
We have a new unit that we bought in 2023. Over the weekend it lost a part and wouldn't heat. I call them on Sunday and after a quick look online, he says he's coming out. The technician arrived 15 minutes before kickoff of Chiefs / Ravens AFC Championship.. With it all on the line, he comes out for a broken part.. What service! To me it feels like they showed up on not only a holiday weekend, but in the middle of the town fireworks display. He managed to get it sorted in the first quarter including parts paperwork and all. A big KC shout and Thanks to ECS!
Got a new geothermal system installed in early October '23. It was replacing two very old units, one heat pump, one ac and two aging furnaces. Worked out to do a single 6 ton Water Furnace unit.Warning: it will destroy your yard, but they told us it would. Looked like a mountain range when it was done, but as they said the mounds came down with rain.The ECS team was very courteous, knowledgeable and professional. I thoroughly enjoyed learning about the system and what they were doing along the way. It was quite the transformation from the dual system to one unit, but it works seamlessly.The system itself is phenomenal. Our bills have dropped considerably and the house...read full review
I called ECS because the cooling part of my Geothermal had stopped working. The thermostat said it was cooling, but the tempter was rising.The technician Colby arrived on time, and was able to deduce that the hose to the drain pan was clogged. He was able to fix the issue right away, and show me where the pan was incase it happened again.The quality of his service was exceptional. I have been contacting ECS Geothermal for all of my service needs (even though, I do not have their brand of Geothermal furnace), and they have always fixed my issue/service my furnace with great quality of service