About CoxHealth Ozark Clinic
CoxHealth Ozark Clinic in Missouri is a prominent health care provider known for its community involvement and comprehensive services. With multiple hospitals and clinics, it offers a wide range of medical treatments to cater to various health needs. The clinic is praised for its friendly and attentive staff, who are committed to providing quality care. Patients have highlighted the personal touch of their care teams, particularly noting the warm interactions with doctors and nurses, making visits comfortable for both adults and children. Many reviews commend specific staff members, such as Dr. Wylie, Nurse Mitsy, Kayla Walker, and Dr. Schaller, for their dedication and attentiveness during appointments. The clinic’s physical therapy team has also received positive feedback for their encouraging approach, helping patients achieve significant improvements in their mobility. The urgent care services are noted for their efficiency, especially in critical situations like COVID-related emergencies. While some feedback suggests a need for improvement in customer service at the front desk, individuals like Zach and Mario stand out for their exceptional support and friendliness. Overall, CoxHealth Ozark Clinic is recognized as a clean and well-organized facility, making it a reliable choice for families seeking comprehensive medical care.
have been establishing primary care for myself and children over the past three weeks, so I’ve had quite a few first visits. I would like to express Dr. Wylie and Nurse Mitsy as a great personable care team, getting to know our family well and talking to my children directly during the visits was helpful to know we will be cared for with intentionality and respect .
I put 3 stars bc I hope the customer care team sees these reviews and start making changes for excellence. Great service from Zach and Mario at the front desk. They have been especially helpful during the check in desk/check out process, they were both warm and inviting, looking to help figure out...read full review
Their doctors might be great, but the custmer service and billing are horrible. Good luck navigating their system to find some body to help. I have been told different information from everyone I have talked with. Been waiting to get my card for a month. After I called them to make my premium payment and verified the amount with them, they took two monthly premium payments from my account. When I called back they told me they could get my money back to me in 3 weeks, possibly sooner. I would not recommend them, unless you have time to waste servicing your own account.
Kayla Walker is amazing and so is her MA, Jenny! Both will help you and make sure you are heard. So thankful to have these two in my corner on this crazy health journey. I'm finally getting answers and can't wait to start feeling better.