Union Hill Animal Hospital

I had a sickly cat, sick since birth. I took him in, unfortunately his illness had gotten bad enough he needed to be put down.
As I’m holding my best friend who I know is about to lose their life I’m scream crying because that was my familiar, my other, my best friend. I heard the tech say “…. Oh it’s like that …..” and in the middle of me holding my dead cat maybe 45 seconds after the operation they’re holding a tablet for a bill in my face demanding money.
Gave me ZERO time to grieve or say good bye we were gone within 3 minutes.
I hate this place for taking away my final moments of peace with a pet I loved more than anything on this planet.
Then…
They lost my t favorite t shirt I gave to comfort him and the kennel I had used for him his entire life.
I called back multiple times for them to be like idk. Least they could have done is replace the kennel ?????? Especially after taking $600 from me while I was sobbing over my best friends dead body

This happened in 2023.
It took me a few years to decide how I wanted to leave this review. I opted for pure honesty.

The staff is great with anxious cats. They were patient with me prior to the appointment and explained the variety of fear free techniques they use, and were so kind and caring with my 8yr old Tortie.

Definitely 5 stars!! I will say Union Hill Animal Hospital is the best full service veterinary clinic in Kansas City. All of the doctors and staff are so knowledgeable and friendly. You definitely won't go wrong in choosing this clinic for your fur babies.

One of the best pet clinics in Kansas city metro area. We take our two dogs here and they are always friendly, knowledgeable, and caring.

We appreciated Union Hill Animal Hospitals' hospitality with our large breed female dog named, Echo. Echo was very afraid and we wanted to get her caught up on her shots and treat a swollen nipple from nursing puppies. We appreciated how understanding the staff was towards are very nervous Echo. We were also able to schedule a time to get her fixed and we are continuing treatment for her swollen nipple with antibiotics and laser treatments. Echo weighs 95 pounds and is very gentle with humans but becomes nervous in new places even though we have traveled with her quite a bit in our large van, so we were greatful the staff understood her nervous behavior and somewhat unwillingness to stand on the scale. The Doctor and Nurse seemed very informed and we feel like our best friend Echo is in the best hands possible. Echo is an amazing mama to her five puppies and we have loved every moment with her.Thank you Union Hill Animal Hospital we strongly recommend them to pet lovers in need of animal medical help.
Sincerely,
Jessica Logsdon
Pink Pony Farms

I have been taking my dogs to Union Hill Animal Hospital for multiple years, and I truly cannot say enough good things about the care they provide. What sets them apart is that they always do what is best for the dog and not just what is standard or easiest.

My sweet Chloe had significant anxiety, was not a fan of strangers, and struggled with leash aggression. From the very beginning, the team met her exactly where she was. Instead of automatically taking her to the back for testing, they worked with me and performed exams and testing in the room with me assisting, which made a huge difference for her comfort level. If an appointment ever became too much for her, we stopped because their priority was keeping it a positive, low-stress experience.

Their attention to detail was incredible. They kept thorough notes and truly knew Chloe...how to enter the room, how to speak to her, how to get down to her level, and how to help her feel safe. They also worked closely with me to find the right medications to help manage her anxiety, which greatly improved her quality of life.

Because of the care and trust they built over time, going to the vet became a “happy” experience for her. Almost like a treat. That meant everything to me, especially when it came time for her end-of-life care. Despite being in pain, Chloe was calm, comfortable, and able to enjoy all the final treats. The process was incredibly peaceful and handled with so much compassion, even in such an emotional moment.

Union Hill Animal Hospital treats your pets like family and truly sees them as individuals. I will forever be grateful for the care they gave Chloe and highly recommend them to anyone looking for a veterinary team that leads with empathy, patience, and heart.

Great vets, great staff, and a wonderful philosophy. Our kids love going to the doctor!!

They are always wonderful. They know how to handle cats. Not every vet does, which I find weird.

Had a good visit and would recommend and will continue to go there for my vet needs the doctor is kind a held my cat the way I do when I know he is scared,he doesn't like to go to the vet lol

The only place I will ever take my pets. They are amazing at communicating, and treat both me and my fur babies with patience and kindness. Thank you 🙏 🐱