They called to reschedule my service for 8 am to 12-1. They texted at 145 to tell me they were on the way. at 2pm i asked for an update or and ETA. No response. texted and called until 3pm when i get a call with a woman named Alba telling me the cleaners are outside home but will not be coming to do the service due to that the amount of times i have called being hostile. Showing up 2 hours late and the lack of communication is unexpectable.
April 2023
Called for service. Arrived 45 minutes late for estimate and walk through. Scheduled service 2 weeks out, the day of service I get a call 15 minutes to service time family emergency and if I wanted her to still try and make it. BS over booked. Promised to arrive Monday between 9:30 and 10:30. No call No Show. Unprofessional lier's that overbooks, lies and never show up. I would Not Recommend Jackie's cleaning services and if I could give a 0 for a review I would do not deserve this 1 star. Unprofessional unreliable a total waste of time. And from the other reviews Jackie's cleaning services cannot clean so thanks for Not Showing up Jackie.
July 2021
Great service!! Jackie was very professional yet friendly. I felt very comfortable having her in my home. I work long hours so I don't have much time to clean and she did and outstanding job cleaning my home, looked brand new. Highly recommend.Service: Deep clean
They called to reschedule my service for 8 am to 12-1. They texted at 145 to tell me they were on the way. at 2pm i asked for an update or and ETA. No response. texted and called until 3pm when i get a call with a woman named Alba telling me the cleaners are outside home but will not be coming to do the service due to that the amount of times i have called being hostile. Showing up 2 hours late and the lack of communication is unexpectable.
Called for service. Arrived 45 minutes late for estimate and walk through. Scheduled service 2 weeks out, the day of service I get a call 15 minutes to service time family emergency and if I wanted her to still try and make it. BS over booked. Promised to arrive Monday between 9:30 and 10:30. No call No Show. Unprofessional lier's that overbooks, lies and never show up. I would Not Recommend Jackie's cleaning services and if I could give a 0 for a review I would do not deserve this 1 star. Unprofessional unreliable a total waste of time. And from the other reviews Jackie's cleaning services cannot clean so thanks for Not Showing up Jackie.
Great service!! Jackie was very professional yet friendly. I felt very comfortable having her in my home. I work long hours so I don't have much time to clean and she did and outstanding job cleaning my home, looked brand new. Highly recommend.Service: Deep clean