Top notch customer service !!!
About Del's Appliance Heating & Cooling
Del's Appliance Heating & Cooling is a family-owned business that provides a wide range of services, including residential and commercial sales, retail, parts, repair/service, and installation. With a team of skilled and committed technicians, the company serves a broad area, including Cass County, Bates County, Johnson County, KS, and all of Jackson County, MO.
Customers have had positive experiences with the company. One customer praised the professionalism and efficiency of the staff, particularly Kylie and Michael, who helped resolve a stressful situation with a leaking refrigerator. Another customer appreciated the technician's expertise, friendliness, and excellent customer service skills. Additionally, a third customer was pleased with the prompt and professional service, including the technician's explanation of the issue, the quick delivery of the necessary part, and the timely installation.
Overall, Del's Appliance Heating & Cooling has a reputation for providing high-quality services and excellent customer support, making it a reliable choice for home and commercial building owners in the surrounding areas.
Reviews
Your tech did an awesome job replacing our ice Maker.I would definitely use Del's Appliance again if needed. You have an awesome tech named Dominic.
Short story: Don't hire this company. We have been having to pay them almost yearly to come fix mistakes that they caused.
Long story: Do not ever use this Glenn unless you want him to blow your money. He is running a racket. We tried to support local, so we asked him to install heating and cooling. He first suggested the furnace be downstairs. This was fine for a little while until it stopped working. At which point he suggested it needed to be moved, which we of course paid him for, as we believed him. One more, it worked for a summer, only to again stop working. Glen again came and his suggestion? The furnace needed to be moved downstairs, where it was originally. So he again got paid move the furnace back to where he moved it from the previous time it stopped working. This again did not solve the problem permanently, requiring near yearly repair visits. We have finally had enough of hemorrhaging money to a company that is happy to keep accepting money for poor work.
Edit: I am also adding a picture of the ceiling damage caused by the AC leaking after it was installed in the attic by Del's, since they want to argue in the comments and take no responsibility for any of this. To anyone reading this just know that the people who work here apparently think they did nothing wrong after their work led to this. They did the job poorly leading to water damage and yearly band aids to keep it running for another year, then want praise for giving discounts on the repair work. Business security, eh?
Photos
Hours
Monday 8AM - 5PM
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- wheelchair accessible
- accepts credit cards
- private lot parking
- open to all
Location
10905 Hickman Mills Drive, Kansas City, MO 64137
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