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Better Service Heating, Cooling, and Plumbing
10027 N Lawn Ave, Kansas City
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Someone came out to fix my gas fireplace. Was very professional and answered any question I had. Did a thorough check and found I only needed a clean connection to the wall switch. Only charged me the diagnostic fee I already knew about ahead of time. Honest person I thought. If I need air or heating help, I would not hesitate to call again.
I had a great experience with Better Service Inc. from start to finish. The office staff, Carrie and Michael, were friendly, responsive, and made scheduling everything incredibly easy. They were also very accommodating and flexible in working around my schedule, which I really appreciated.
Jonny, Jose, and Eric the plumbers who came out on separate appointments were professional, efficient, and clearly knowledgeable. They completed all of the home warranty repairs thoroughly and made sure everything was working properly before they left.
Overall, the entire team provided excellent service and made what could have been a stressful... read full review
We woke up on a Saturday morning in January to find our thermostat off and our home freezing. We called at 7:45 a.m., and Sean responded before 8:00 a.m. and arrived at our home before 10:00 a.m. He quickly identified the issue, set us up with a temporary fix, and scheduled a follow-up appointment later in the week to complete the work. We are very thankful for Sean’s quick response and excellent customer service. Melissa was great too!