ServiceMaster Restoration Services by Aerodry - Jefferson City & Lake of the Ozarks
“Very respectful person very personable always ask before they did anything very courteous and kind respected you.”
Damage Restoration in Jefferson City picked by BestProsInTown
“Very respectful person very personable always ask before they did anything very courteous and kind respected you.”
“We first contacted Rotor-Rooter back in December of 2025 as we we're getting sewer back up in my parents basement of their home . Landon was the first to show up and point out the problem with his camera, then upon reviewing the breakage contacted Royce Martin. Wow, just wow. My whole family absolutely couldn't have been happier to have his knowledge of what exactly needed to be done , also his communication and compassion shown to not only to us as his grown children, but mostly to our father at 84 years of age. Who has and continues to be very sick with cancer and a mother also in the home with Parkinson's Very understanding of the situation of them needing to leave the home to facilitate the repairs going forward. They said the needed a week and Royce lined everything up , got a fantastic crew and got them back into their home in just a few days. If that wasn't enough of a outstanding job, as we live in a different state once again saw a problem with another issue and needed Rotor-Rooter service again. So i called the company again and needed something checked out for a potential blockage. I contacted Royce & the company to have them come out . Once again Landon and Royce to the rescue. !! Even Royce showed up on his own time, because he values his relationship he builds with his customers. He wanted to make sure the problem wasn't with any of the work he and his crew had done, which it wasn't.
Honestly I feel like he's part of the family. ROYCE MARTIN IS THE ABSOLUTE BEST, OUTSTANDING DOESN'T EVEN CUT IT WITH THIS GUY. !!! It's one thing when you have to endure financial cost to repair something in your home that was unexpected, however the respect and reassurance and the way he treated my father was above and beyond. Thanks so much for employing the absolutely best employees. ROYCE IS #1 !!!!”
“They arrived when they said, and charged what they said and did all the cleaning that they said so that's great, people doing what they promise. But it didn't stop there, they moved all the furniture and moved it back, answered any and all of my questions, we're professional and neat. What a great bunch of guys and a great service. Thank you.”