Boone Health Primary Care - Nifong is a highly regarded medical practice that consistently provides outstanding care and exceptional customer service. Patients praise the kind, attentive, and thorough approach of the medical providers, who listen to concerns, answer questions, and never rush through appointments. The staff, from the front desk to the nurses and technicians, are described as welcoming, professional, and genuinely interested in the well-being of the patients.
The facilities are clean and easy to locate, and the overall experience is positive, with patients feeling respected and cared for. One patient even went so far as to say it was "one of the best experiences" they had ever had with a medical facility. Another patient had a fantastic new patient appointment, where the provider took the time to discuss their medical history and plan moving forward, leaving them feeling much more confident about the switch to a new primary care provider.
While the majority of reviews are overwhelmingly positive, there was one instance where a patient felt rushed, dismissive, and not very interested in their concerns. However, this appears to be an isolated incident, as the vast majority of patients consistently praise the outstanding care and service provided by Boone Health Primary Care - Nifong.
Went to get an MRI this morning, man, I cannot say enough about Gabriel, from checking me in to getting the MRI; these people are awesome at this place. If I could give them a 10-star ⭐. John, during the MRI, told me how long each picture was going to take, and so on; very professional. Maybe it was just first time luck here at this facility but keep it up.
I can’t say enough positive things about this practice. Everyone is kind, attentive, listens to my concerns and always gives the most wonderful customer service.
My medical provider listens to my concerns, answers every question, takes my concerns to heart and is very thorough. She never rushes me. I always receive a call back in a timely manner, usually the same day.
My family has used Boone Health Care for decades and will continue to do so due to the outstanding care that is provided.
Was treated very well as a new patient. Dr. Gerges was very thorough in his initial examination and explained results to me in a clear, thoughtful manner. Facilities are very good. Staff was very good as well!
900 West Nifong Boulevard Suite 101, Columbia, MO 65203
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