Premier Outdoor Group

Jan 2023

Our entire pool experience with the entire team at Premier Pools was great. Mike and Tina are a real joy to work with and truly partner with you the whole way. I have been reading many of their reviews over the past year and it saddens me to see such nastiness towards 2 people that really will do everything in their power to always make it right. My advice to anyone that is going to have a pool installed, remember most happy people don’t run to Google to write their reviews. I have been meaning to write this for them for over a half year, but have been too busy loving everything about our pool and entertaining. The entire process is exciting and a journey no doubt. Remember no ground is the perfect canvas. A rendering is a great start and vision but flexibility for obstacles, weather, supply chains, and more is paramount. A customer’s attitude will make a difference. Yes, neighbors will not like the mess, and yes, you will get frustrated when you get rained or snowed out, but in the end, it is all worth it. It is amazing. Mike is the most knowledgeable pool person I have ever encountered, and he is always eager to share with you why etc. Our process was during COVID, and he found ways to keep it moving despite crews getting sick on him and so much more. He always calls back (yes, sometimes you have to wait a bit, grow up) and when he does, he makes time to make sure you understand. I encourage anyone to reach out to me and I would be more than happy to share it all. The most important thing is you want someone who knows what they are doing and will make it right when things go astray. But remember he can’t just wave a magic wand and do things not originally promised. An upgrade cost is more, duh. But the nice thing is by-and-large he ran right on budget and everything we received has been beautiful and a joy to show off to our family and friends. Thanks, team Premier Pools N. St. Louis, and thanks for being patient with my review. I highly recommend them to you and your family.

Jan 2023

Call Brian Schnauel! He is awesome and this is an excellent pool contractor!