SSM Health Urgent Care

Jan 2024

Made a appointment for my son, who was really sick , we was in and out , they ran test got the results , and we was out the door , the staff was so nice , the nurses and the np , did a amazing job taking care of my little sick guy , I would very highly recommend this place , and I will be using this location from now on , thank you very much to the full staff you do amazing

Jan 2024

Took my son here who is 3 to get checked out after he fell and hit his head. We arrived at about 1:15 and I signed in at the kiosk because I couldn’t see anyone at the front desk. Waited a little bit and then got up to try to get some answers. Turns out receptionist was off to the side hiding eating her lunch. I asked her what the wait time was and explained why we were there. She proceeded to tell me (with zero empathy) everyone was at lunch and they would turn me away anyways because it’s a head injury. No compassion in helping people with urgent needs. Isn’t this an urgent care? Zero stars.

Jan 2024

Went there a couple times last year. Paid my urgent care insurance copay at the time of the visit. Was later sent a bill for an ER visit. This is not an ER in case you didn't notice. Had to contact my insurance so they would resolve it. So annoying