Open 24 today
10750 South Ave, Chisago City“Very polite on the phone. technicians were on time and service was very quite and great.“
8AM - 4:30PM
9600 180th St N, Forest Lake“Got recommended Hugo Plumbing from another locally owned plumber that was booked out over a week.
My tank storage water heater was leaking out the bottom. I called at 12:30 on Wednesday, talked to Sue, it was immediately clear she was well versed in the business and equipment. Nash came out at three, and we talked through replacement options. There was never pressure to purchase or an attempt to upsell, I was the one to guide the conversation into higher priced options. We talked through the cost, pros, and cons of the tank, tankless, and heat pump options available.
I opted for tankless, and John and Brandon installed a Navien NPE-240a2 today. They came in, did the work over about two hours, I paid them and they left. They never tried to sell me other services or a monthly subscription plan like the big franchises.
With my old water heater, the inlets, outlets, exhaust, and gas line were poorly placed and just kind of floating in the air. Now everything is cleaned up, they rerouted the gas line through the floor joists above and the water lines are anchored to wall in clean lines. In addition, they did an excellent job cleaning up, not a speck of PVC or dust was left behind.
For both appointments they provided exact times they would show up, not just vague five hour windows, for both appointments they were actually early and gave me a call to see if I was available to get started early.
My experience with Hugo Plumbing is an affirmation to always choose locally owned businesses, knowledgeable and straight forward answers from the office and field folks alike. Will definitely return for any future needs.“
Open 24 today
30350 Rydeen Ave, Shafer“Excellent communication,service, and professionalism. I had my main drain line collapse and they were able get everything repaired and work ways again asap, and very reasonably priced! I certainly will not hesitate to call them for any work needed in the future and will highly recommend most wanted pipe repair to anyone in need!“
7AM - 5:30PM
15310 Panola Dr, Lindstrom“We needed to replace our 16 year old gas water heater. I called around to a few places in the Twin Cites and nothing felt good talking on the phone. Some companies wouldn't even call me back. I was told by a co-worker about Trowbridge Plumbing and so I gave them a call. Mike answered on the first ring, he was professional, kind, and thorough with what he was going to do. The very next morning they showed up, swapped out the old water heater and installed a brand new one in under an hour! The old water heater was taken away for recycling at no additional cost. The new install looks very clean and extremely professional. We are beyond happy with our decision to go with Trowbridge and we feel absolutely confident that the job was done right. Thank you Trowbridge for ensuring that we will have hot water for this upcoming winter in our new home!“
6:30AM - 5PM
16440 Lake Blvd, Center City“Came out and hooked up my sink, house built in 69' so updated with no fittings, installed new dishwasher and disposal, real fare price, highly recommend.“
“I was having issues with my pump continuing to run and they did great troubleshooting the issues and repaired quickly. Great people who are fast, friendly, and fair.“
“Have used them for several years. Veteran owned, quality work, reasonable pricing. Matt will not disappoint!“
8AM - 5PM
321 Summit Ave, Center City“What a great plumbing company! Matt and Alex did excellent work, they showed up when expected and even cleaned up their mess. Julia in accounting was professional and friendly. The whole experience was 5 stars. I would highly recommend Lloyd's to anyone looking for a plumber.“
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“Excellent job done for my neighbor. Honest and thorough work done on well pump. Highly recommend Dad’s plumbing.“