Flooring in Roseville

“We have had Floors By Steve redo hardwood floors at two different properties and both times they did excellent work. Pricing was good and the workers were communicative about testing the stains we wanted to use — sending us examples to make sure we got exactly what we wanted.“

“I just need to share what a great employee Bill at the Roseville Kate-Lo location is. He personally walked me through the stone product that I was selecting, made sure it was exactly what I was looking for. He even offered to set a sample outside the store to pick up in case I didn't make it to the store before closing. He provided the product ID's, the number to the order desk, made sure everything was in stock and helped me select an immaculate piece of tile that was exactly what we were hoping for. Give this man a raise. He is a great example of what is lacking as far as sales and service at many places these days. Bill and Kate-Lo made a lifelong customer out of me. Photo attached for the finished product that would not have been possible without Bill's help.“

“We had Mike the Carpet Guy install carpet in the basement and flooring in the upstairs bathroom. The work itself turned out great—everything looks sharp, and the turnaround was fast. Mike offers quality products at a fair price, which we appreciated.

That said, the cleanup could’ve been better. There was tape left on windows, closet doors left in the bathroom, and various scraps lying around. In the bathroom, we found wet towels and old caulk in the tub. When the toilet was reinstalled, the shutoff valve was turned off—no biggie, but when I opened it, it leaked badly. Not the installer’s fault (it’s an old valve), but a heads-up would’ve been helpful.

All in all, a good experience—I’d just like to see a little more attention to cleanup next time.“