Reviews

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  • Scott Thompson
    Jun 2026

    Excellent service from a professional team

  • Lynn Kasprzyk
    Nov 2025

    Ryan recently performed a service check on my gas fireplace. He found an issue which needed to be repaired and then explained to me how he would be fixing it. I appreciated that he took the time to explain the process to me and that he also left the fireplace and the area around the fireplace cleaned up. My fireplace is working great now!

  • Nancy Malcomson
    Nov 2025

    Steve was very polite and knowledgeable. Did a great job!

  • Jeff Johnson
    Oct 2025

    Deceptive pricing with zero transparency. 30 year old water heater went out on a Saturday. Called Haley as we had great service about 7 years ago with out furnace/AC. Emergency repair could not guarantee a fix and with age of water heater decided to have a PM Stop out. They Quoted 2800 and an install first thing Monday. Seemed High, but PM stated its was competitive in our market, so I trusted that. Bad idea. They were here first thing Monday, spent 2 hours installing. Techs themselves were great. I asked for a Itemized receipt. They could not provide it. The PM I talked to over the weekend could not or would not provide it. Went into the office on Monday and they would not or could not provide it. I found you could buy the same water heater from the manufactures web site for 900 bucks. Permit is around 100 bucks so that leave 1800 bucks for markup and 2 hours parts and labor. They replaced 1 valve and about 12 inches of copper. I want to know why I was charged at extra 1800 bucks for this. I have since received quotes from others from 1300 to 1700. Haley's still has yet to return my call to explain what the 1700 to 1800 bucks is for. Do not use Haley's unless they can break down the price for you. If they can't they are likely way over charging you.

  • Jack Kaehler
    Sep 2025

    Haley’s Comfort Systems Technician, Ryan, recently provided my annual fireplace clean and checkup. Today, he contacted me personally with an update on a replacement part he looked into.

    An extra special shoutout to Ryan, in being that outstanding part of Haley’s Comfort Systems!

    Customer oriented and product supportive!

  • Charles Woerter
    Sep 2025

    Fantastic work

  • Lynn Sandstrom
    Sep 2025

    We had a very professional installation and pleased with Nick , Peter and Troy’s work! They were very easy to work with and explained all the work that they were doing. Left area very clean and no unanswered questions. Highly recommend this team and product! Thank you.

  • Barbara Simurdiak
    Aug 2025

    Great work. Professional . Would hire again

  • Loutfi Echhade
    Aug 2025

    Great and highly professional service rendered by competent and qualified technician. Thanks John .

  • Jean Larson
    Aug 2025

    Friendly, helpful and knowledgeable staff.

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Haley Comfort - Heating, Air Conditioning & Fireplaces - 24/7 Service

3708 N Broadway Ave Suite 150, Rochester

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Hours

Monday: 9AM - 6PMTuesday: 9AM - 6PMWednesday: 9AM - 6PMThursday: 9AM - 8PMFriday: 9AM - 5PMSaturday: 9AM - 4PMSunday: Closed