About GSM, Inc.
GSM, Inc. is a family-owned business based in New Ulm, MN, serving a five-state region since 1904. As the oldest roofing and HVAC business in southern Minnesota, GSM offers a wide range of products and services, including appliances, kitchen and bathroom fixtures, heating and cooling, plumbing, and commercial flat roofing. The company is known for its honesty, responsiveness, and integrity, with a team that is always willing to go the extra mile. Customers have praised the company's exceptional customer service and professional technicians. The team at GSM Appliance was described as "super," taking the time to guide customers through the showroom and help them find the perfect appliances for their needs. The delivery service was also highly commended, with the team being efficient, respectful, and taking the time to explain the features of the new appliances. One customer had a positive experience with the prompt delivery of their refrigerator, even on the day before the Fourth of July. Another customer was impressed with the team's response to a water line break, having the necessary equipment and excavators lined up within two weeks during the busy summer season. Overall, GSM, Inc. has earned a reputation for its commitment to customer satisfaction, with a team of knowledgeable and dedicated professionals.
We've had Pete out twice - once for a leaking water heater and once for a broken central air - both times he responded right away to our call, was efficient, courteous, and got the job done! Highly recommend!
Reliable and quick service. Very responsive.
Needed a heater installed in my garage, messaged Peter and he responded almost instantly. Peter came by my home the next day and my heater was installed and running within 3 business days. Top notch workmanship! Thank You Peter!