About LaMettry's Collision, Inc.
LaMettry's Collision, Inc. is a family-owned business operating since 1976, known for its commitment to quality and customer service. The shop is highly rated for efficient communication and handling insurance claims smoothly. Customers appreciate the quick turnaround for repairs, often completed within a week, and the reasonable pricing. The shop's expertise is emphasized by its numerous industry certifications, including being the only facility authorized to repair Teslas in Minnesota. Reviewers highlight the thoroughness of the repairs and attention to detail, such as a complimentary car wash, along with the friendly, professional staff. From the moment customers arrive for an estimate to when they pick up their vehicles, everyone is described as kind and thorough. The team keeps customers informed throughout the process, making the experience stress-free and reassuring. Recent reviews showcase the team's helpfulness from start to finish, especially in dealing with hail damage, resulting in cars looking like new again. The repair process is often described as hands-off, with customers feeling honest and grateful for the assistance. LaMettry's is recognized as a professional repair shop that ensures the job is done right, backed by a lifetime warranty on their work. Many customers return for the consistently great service, with some noting that bodywork was completed sooner than expected, thanks to the careful communication from the staff. Overall, LaMettry's Collision is recognized for making the repair process easy and hassle-free, ensuring customer satisfaction throughout.
I cannot say enough about LaMettry’s Collision, more specifically Mike Ballou. I had my brand-new car for only 2 weeks when I was rear ended. Thankfully, when I called the dealership, I was put in touch with the best person possible from LaMettry’s Collision. Upon meeting Mike, I knew immediately I was in good hands. He was super knowledgeable, efficient with a fabulous personality. Mike set everything up. I didn’t even have to pick up my rental car, he had a guy show up at LaMettry’s on the day I dropped my vehicle off. The best part, Mike updated me along the way before I ever even had to ask. Mike helped speed things along and was always totally on top of it. I can honestly say I have never ever had customer service like what I received from Mike Ballou. Thank you so much!!!
LaMettry’s was there for me after my accident and they were so great about everything from start to finish! Brandon was texting me updates throughout the three weeks it was in their shop. I never felt out of the loop or felt like my car wasn’t getting the best care and attention. I got it back today and it felt like it did when it was brand new! Thank you so much! Linaya
Wether it is behind the desk or in the repair area , the staff is friendly and very competent. Toby was my “ go to” guy and he was wonderful.