About Teal
Teal is a company that partners with small- to medium-sized organizations, offering advanced IT services to promote strategic growth through technology. With over two decades of experience, Teal is known for its responsive service, focus on integrated cybersecurity, and commitment to investing in its staff. Many clients have noted the company's effectiveness in resolving day-to-day IT issues and aiding the modernization of IT practices, including cybersecurity training and cloud-based systems. However, while some users appreciate the offsite troubleshooting capabilities and overall service, others have experienced challenges with response times and initial setup issues. Overall, Teal is considered a suitable IT solution for small businesses, especially for those with some basic computer knowledge.
TechGen was very responsive at resolving day to day IT issues. They were also instrumental in assisting my employer's movement to modernize IT practices, from cybersecurity training and testing to moving to cloud based systems.
I have been testing some computer repair issues with TechGen and am impressed with the responsiveness and the ability to troubleshoot and repair offsite. I know some hardware issues will require onsite IT personal but they do provide a good service. For small companies needing IT support they are a good fit, but those submitting the service request do need some minor computer knowledge/skills. After further use my opinion has changed with a lower score for responsiveness and some initial computer setup issues I am still dealing with. They could benefit most users as a good IT solution.
I have been testing some computer repair issues with TechGen and am impressed with the responsiveness and the ability to troubleshoot and repair offsite. I know some hardware issues will require onsite IT personal but they do provide a good service. For small companies needing IT support they are a good fit, but those submitting the service request do need some minor computer knowledge/skills. After further use my opinion has changed with a lower score for responsiveness and some initial computer setup issues I am still dealing with. They could benefit most users as a good IT solution.