The crew did a great job and was personable and professional, making a horrible situation bearable. After squirrels left droppings, urine and footprints all over the basement and first floor, including inside the washing machine, on upholstered chairs, toilet seats, tables, beds, showers, rugs and all the windows, the team quickly wrapped up 5 rugs, removed them and started systematic cleaning room by room. Floors were cleaned, all flat surfaces were cleaned including kitchen counters and sinks, and all the table tops. Knowing they were using a disinfectant that would handle any diseases or effects made the home much more comfortable to move back in. Their hard work and expertise changed a disaster overnight into a very welcome homecoming.
When a hotel had a sprinkler head break in the middle of the night and 12 inches of water on the floor soaked up into the walls, the team was there early morning at 4am, on site helping with cleanup and getting the water out of the lobby in office area. They moved fast, ripped out carpet, measured how high the water came up in the drywall, moved furniture and did all sorts of work to get all the water out of the area and walls. Most of all they did it with empathy and understanding. They were knowledgeable, friendly and helpful and took really good care of us. The team was easy to work with and answered all questions, and is truly a step above the rest, so involved in the community and really giving their all.
