Planned Parenthood - Minneapolis Health Center is known for providing exceptional and caring service. Patients consistently praise the high quality of medical care and the friendly, trauma-informed approach of the staff. The clinic is particularly valued for its weekend hours, which are helpful for individuals with weekday jobs.
The atmosphere at the clinic is described as welcoming and comforting, with patients feeling seen and heard. Staff members go above and beyond to ensure patients feel supported, even during stressful situations. One patient highlighted the kindness and empathy of a specific staff member, Raven, who helped alleviate their anxiety and made a potentially difficult experience more positive. The clinic's ability to efficiently handle prescriptions and appointments further contributes to its positive reputation.
Kat at the front desk is extremely warm and friendly. I was immediately much more comfortable, seeing her accessories and how comfortable she was with herself. If you go here and feel a bit nervous, find the lady in the cool, Hello Kitty themed outfit—she’s very chatty and kind, and will put you at ease immediately!
At 48 years old I had the best papsmear of my life at Planned Parenthood. I had no idea that it could be such a different experience. I was asked for my consent every step of the way - and the practitioner communicated every step of the way (i.e. is it okay if I touch you here, you will feel xyz, etc.)
I was given options on how I wanted to lay for the exam, and asked if I wanted to have the speculum warmed - yes, please - and thank you! And it didn't hurt - I was told it should never hurt. What?! Amazing. My mind was blown in the best way and I told all of my friends and family - Scream it from the mountain top! The best pelvic exam and papsmear of my life! Thank you
Maibee gave me exceptional customer service that really soothe my anxiety about the whole situation. I’m definitely glad that they have somebody there that is compassionate enough to go above and beyond thank you so much.
1200 Lagoon Avenue, Minneapolis, MN 55408
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