Recently a transplant patient. Chose this place since rating is average. Terrible mistake. From day 1, this place was a joke. The nurse assigned to do my evaluation and first lab draw did NOT want to work with my schedule. I had an all-day full of appointments and she only wanted to come during my appointment times. Lab is supposed to be done prior to my morning 8am meds, but she was complaining about how it's too early and how she has to drive a far distance to just meet me at my place. She wanted me to be flexible with her instead of the other way around. She arrived late, made me late with my morning meds, took lab in the worst spot and flicked my vein up, making it worse. It's been over a week and I still never seen the lab results for that day. She didn't even put me in the system so no one showed up for my next morning blood draw! I called their office and was told that I didn't even have an evaluation, even though I did! With the next appointment, a covid test was supposed to be done because I had a procedure that same day at the hospital. This nurse was too focused on trying to get lab, couldn't feel the vein, but still decided to poke and fish around... Got nothing. She panic and called to let my hospital know she was not able to draw lab, told me someone more experienced will show up the next day, and she left right away. With this 3rd visit, the nurse was a no-show and no-call. This is the 2nd time now! I called, left a message and took my meds late again because of them. Received a call back from the office a little over an hour later and was told no one was sent over because they don't have a covid test kit. Told the person that they're too late with the covid test. I already had the test done because my procedure at the hospital was done yesterday! Ridiculous of an excuse to NOT send someone today to get lab. Called transplant coordinator and told them to get rid of this home care company. I'm so done with them. I highly do NOT recommend this Fairview/Accent Home care.
Lynn Hunn
May 2021
Short explanation and warning. My sister, 61 years old was told by her pulmonologist that she had a 30-40% mortality rate of 6 months due to her COPD. She wanted coverage for a bi-pap machine for sleep and trelogy, a medication that helped her to breathe, and was told that Hospice would cover it. After contemplating and comparing medical treatment by her physicians, and discussion from hospice, she decided on hospice. She did NOT get the meds she wanted. Instead, her hospice team immediately prescribed morphine, they said to help her breathing. She became nauseated, so her nurse prescribe Haldol, which I warned the nurse could be deadly especially for someone with COPD. The nurse denied that it would cause a problem. She was given these meds every 4 hours by her sister, who trusted the nurse. After 3 days, my sister was completely out. She would wake up 15-20 minutes before her next dose, and was shaky and anxious. She would be administered the drugs and was out again after 20 minutes. The nurse THEN advised to give her the meds every two hours, and added XANAX to the cocktail. My sister died from euthanasia/overdose of these drugs. She was independent and alert when the drugs were started. She passed away 19 minutes after her last deadly dose. She struggled for breath. She did NOT want to die. She had a difficult time breathing at times, but the nurse stated that her lungs were clear when she started the drugs. This is NOT okay! Hospice is for the actively dying, not terminally ill who still have quality time to live. My sister was on hospice no more than 10 days before she died. This was wrong and people need and have the right to be aware of the power this entity has over human life. You MUST advocate for your loved ones. You MUST be aware that Fairview hospice has a death plan for your loved one when they agree to care under hospice.
Diane LeClair S.
May 2021
Thank you. Thank you. Thank you, to Mom’s primary care nurse, Sophie, social worker, Leslie, and every on-call nurse, and administrative staff member. As a retired nurse, I was able to care for my Mom, in her home, as per her wishes, until her death. I will forever be grateful to Fairview Hospice for the support that my Mother and I received.
Tammy Ambrose
Jul 2020
Thank you to Jolene Metcalf, Katie, Tania, Jeannie, and Michaela for their wonderful, caring service of my mom, Sharon, in her last days. My family and I appreciate all that you did.
thomas savior
Jul 2019
The nurses that they have there at Fairview Homecare and hospice overstepped their bounds they want you to sign contract but they won't come and take your groceries out of the car and bring them into your house when you have to walk they're very unprofessional and I just don't like them especially Sheila she's a little snitch if it wasn't for her they probably still be working on me I wouldn't use them if I were you
Elizabeth Ullyot
Jul 2019
My dad was in hospice with Fairview while at Aurora on France. They are simply amazing, and such a comforting, empathetic team of people. We absolutely loved Andrea and the rest of the team - they gave my dad the highest quality of care and were a crucial source of support for us during his last few weeks. It takes some incredibly special people to do what you do, and this team was the best of the best. Thank you, from the bottom of our hearts.
Dyan Kirkland
Jul 2019
Phyllis, Rebeca, Katie, Marquita, Catherine, Cortney, Kristen, Kelly and Ann. Thank you for your kind sympathy card regarding Lew's passing. Thank you also for your sensitive care. It made the path more bearable. God bless you as you continue to service our community.Fondly,Dyan
Lizzy U.
Jun 2019
My dad was in hospice with Fairview while at Aurora on France. They are simply amazing, and such a comforting, empathetic team of people. We absolutely loved Andrea and the rest of the team - they gave my dad the highest quality of care and were a crucial source of support for us during his last few weeks. It takes some incredibly special people to do what you do, and this team was the best of the best. Thank you, from the bottom of our hearts.
Mary Nelson
Jul 2018
Fairview Hospice is an amazing hospice service! Being an independent home care provider for seniors has given me the opportunity to see how different hospice agencies work. While I think all of them did a fine job, in my opinion Fairview Hospice stood above the rest. They are kind, compassionate, caring and very attentive. I was the home care person for the gentleman on hospice and his wife. Even though I was not a family member, Fairview Hospice was very kind and respectful to me at all times. I was impressed with how quickly Fairview Hospice got back to the family if they had any questions. They provide a doctor, nurses, social worker, chaplain, aid, music therapist, massage therapist and volunteer. You can use as much or as little of these services as you like. I met each of them at some point and honestly couldn't have been more impressed. There was not one person in this group that didn't do a good job and they provided their special talents in a loving and caring way. I would highly recommend Fairview Hospice!
LORRIE NASCENE
Jul 2018
I had home care everyday for 4 weeks. Every nurse I had was kind and comforting. Always asking if I was okay during their admission of treatment. I would recommend these people to everyone. Thanks to Sue who came to my house everyday except on the weekends.GREAT CARE !!!
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Lee Yang
Recently a transplant patient. Chose this place since rating is average. Terrible mistake. From day 1, this place was a joke. The nurse assigned to do my evaluation and first lab draw did NOT want to work with my schedule. I had an all-day full of appointments and she only wanted to come during my appointment times. Lab is supposed to be done prior to my morning 8am meds, but she was complaining about how it's too early and how she has to drive a far distance to just meet me at my place. She wanted me to be flexible with her instead of the other way around. She arrived late, made me late with my morning meds, took lab in the worst spot and flicked my vein up, making it worse. It's been over a week and I still never seen the lab results for that day. She didn't even put me in the system so no one showed up for my next morning blood draw! I called their office and was told that I didn't even have an evaluation, even though I did! With the next appointment, a covid test was supposed to be done because I had a procedure that same day at the hospital. This nurse was too focused on trying to get lab, couldn't feel the vein, but still decided to poke and fish around... Got nothing. She panic and called to let my hospital know she was not able to draw lab, told me someone more experienced will show up the next day, and she left right away. With this 3rd visit, the nurse was a no-show and no-call. This is the 2nd time now! I called, left a message and took my meds late again because of them. Received a call back from the office a little over an hour later and was told no one was sent over because they don't have a covid test kit. Told the person that they're too late with the covid test. I already had the test done because my procedure at the hospital was done yesterday! Ridiculous of an excuse to NOT send someone today to get lab. Called transplant coordinator and told them to get rid of this home care company. I'm so done with them. I highly do NOT recommend this Fairview/Accent Home care.
Lynn Hunn
Short explanation and warning. My sister, 61 years old was told by her pulmonologist that she had a 30-40% mortality rate of 6 months due to her COPD. She wanted coverage for a bi-pap machine for sleep and trelogy, a medication that helped her to breathe, and was told that Hospice would cover it. After contemplating and comparing medical treatment by her physicians, and discussion from hospice, she decided on hospice. She did NOT get the meds she wanted. Instead, her hospice team immediately prescribed morphine, they said to help her breathing. She became nauseated, so her nurse prescribe Haldol, which I warned the nurse could be deadly especially for someone with COPD. The nurse denied that it would cause a problem. She was given these meds every 4 hours by her sister, who trusted the nurse. After 3 days, my sister was completely out. She would wake up 15-20 minutes before her next dose, and was shaky and anxious. She would be administered the drugs and was out again after 20 minutes. The nurse THEN advised to give her the meds every two hours, and added XANAX to the cocktail. My sister died from euthanasia/overdose of these drugs. She was independent and alert when the drugs were started. She passed away 19 minutes after her last deadly dose. She struggled for breath. She did NOT want to die. She had a difficult time breathing at times, but the nurse stated that her lungs were clear when she started the drugs. This is NOT okay! Hospice is for the actively dying, not terminally ill who still have quality time to live. My sister was on hospice no more than 10 days before she died. This was wrong and people need and have the right to be aware of the power this entity has over human life. You MUST advocate for your loved ones. You MUST be aware that Fairview hospice has a death plan for your loved one when they agree to care under hospice.
Diane LeClair S.
Thank you. Thank you. Thank you, to Mom’s primary care nurse, Sophie, social worker, Leslie, and every on-call nurse, and administrative staff member. As a retired nurse, I was able to care for my Mom, in her home, as per her wishes, until her death. I will forever be grateful to Fairview Hospice for the support that my Mother and I received.
Tammy Ambrose
Thank you to Jolene Metcalf, Katie, Tania, Jeannie, and Michaela for their wonderful, caring service of my mom, Sharon, in her last days. My family and I appreciate all that you did.
thomas savior
The nurses that they have there at Fairview Homecare and hospice overstepped their bounds they want you to sign contract but they won't come and take your groceries out of the car and bring them into your house when you have to walk they're very unprofessional and I just don't like them especially Sheila she's a little snitch if it wasn't for her they probably still be working on me I wouldn't use them if I were you
Elizabeth Ullyot
My dad was in hospice with Fairview while at Aurora on France. They are simply amazing, and such a comforting, empathetic team of people. We absolutely loved Andrea and the rest of the team - they gave my dad the highest quality of care and were a crucial source of support for us during his last few weeks. It takes some incredibly special people to do what you do, and this team was the best of the best. Thank you, from the bottom of our hearts.
Dyan Kirkland
Phyllis, Rebeca, Katie, Marquita, Catherine, Cortney, Kristen, Kelly and Ann. Thank you for your kind sympathy card regarding Lew's passing. Thank you also for your sensitive care. It made the path more bearable. God bless you as you continue to service our community.Fondly,Dyan
Lizzy U.
My dad was in hospice with Fairview while at Aurora on France. They are simply amazing, and such a comforting, empathetic team of people. We absolutely loved Andrea and the rest of the team - they gave my dad the highest quality of care and were a crucial source of support for us during his last few weeks. It takes some incredibly special people to do what you do, and this team was the best of the best. Thank you, from the bottom of our hearts.
Mary Nelson
Fairview Hospice is an amazing hospice service! Being an independent home care provider for seniors has given me the opportunity to see how different hospice agencies work. While I think all of them did a fine job, in my opinion Fairview Hospice stood above the rest. They are kind, compassionate, caring and very attentive. I was the home care person for the gentleman on hospice and his wife. Even though I was not a family member, Fairview Hospice was very kind and respectful to me at all times. I was impressed with how quickly Fairview Hospice got back to the family if they had any questions. They provide a doctor, nurses, social worker, chaplain, aid, music therapist, massage therapist and volunteer. You can use as much or as little of these services as you like. I met each of them at some point and honestly couldn't have been more impressed. There was not one person in this group that didn't do a good job and they provided their special talents in a loving and caring way. I would highly recommend Fairview Hospice!
LORRIE NASCENE
I had home care everyday for 4 weeks. Every nurse I had was kind and comforting. Always asking if I was okay during their admission of treatment. I would recommend these people to everyone. Thanks to Sue who came to my house everyday except on the weekends.GREAT CARE !!!