Had a water heater and water softener replaced, Metro team was great from the quote, answering questions about the products and options, walking me through the installation, the install, and a final debrief. Ed and Rando were professional and thorough. Great experience overall.
About Metro Plumbing & Drains
Metro Plumbing & Drains is a reliable plumbing repair and drain cleaning company serving the Minneapolis and St. Paul areas. Their team of experienced plumbers offers affordable prices and prompt, efficient service, including same-day emergency repairs. They specialize in drain cleaning for bathrooms, kitchens, and floor drains, as well as underground pipe renovation and repair. The company also handles sump pumps, water heaters, pipe repair, plumbing fixtures, and frozen pipes.
Customers value the knowledgeable, helpful, and courteous technicians, who complete work quickly and professionally. Recent clients have praised the company's quick communication, with emails providing multiple options within hours, and technicians arriving on time and working efficiently. Services like faucet installation and water heater replacement are done swiftly, with attention to cleanup and no leaks. The company offers free estimates and is committed to delivering excellent service for all plumbing needs.
Customers have highlighted the excellent work of the plumbers, such as Andrew, who was described as an "absolute craftsman" and educated the customers on the plumbing issues. Another customer was satisfied with Andrew's water heater replacement, noting the quality of the equipment and the proper installation. A third customer was pleased with William's personable, knowledgeable, and efficient service in fixing a leaking sink and a non-functional toilet.
Reviews
Fantastic experience from start to finish. Matt in the main office walk me through all the options for our new water heater based on our layout and limited space. He then sequenced all of the other repairs and replacements that needed to happen to occur in one day. Mitch and Ed were phenomenal plumbers who worked quickly and efficiently. (They were done a couple hours earlier than expected). And at the end, they took time to covet all the new updates to our sump pump and water heater as well as answer my questions. I'll definitely be using Metro again for all of my hvac and plumbing needs.
Fred and Blake arrived on time, were courteous, professional, and communicated clearly what they were working on. We’re excited for our new water heater! We’ve had great success with Metro Heating and Plumbing in the past and will use them again in the future.
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Location
1225 Cope Avenue East, Maplewood, MN 55109
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