3312 Southway Drive, St. Cloud
Fri 9AM - 4PM
4.8
★★★★★
181 reviews
“They fixed my issue and were mostly professional, the work that I was quoted for was reduced in scope once they opened up my drywall and inspected the rim joists in more detail, I thought it was only fair to request an adjustment on the quote and the technician told me that he was very busy so that I needed to talk to the owner. My impression was the owner was very defensive upon contact and his reasoning for not accepting an adjustment was a combination of different ad hoc justifications such as not having a consultation fee which he priced as a $700 gift to me (never would've called them if so), the rig costs (most reasonable objection) and him making decisions of adding an extra hand of labor, so most of them are mostly their own executive and management decisions. So overall experience is pricing is high if compared to competitors, and I had a bad last minute interaction at the last stage but they will definitely work to solve your problem.”