Royal Renovations
“Royal Restoration Appreciation Letter
Exceptional Care and Professionalism During Our Home Restoration
When unexpected damage occurs to your home, finding a team you can trust to handle the restoration process with care, efficiency, and transparency makes all the difference. We recently had the unfortunate experience of needing major remediation work done, but working with Royal Restoration turned a stressful situation into a manageable one.
From the very beginning, their crew demonstrated exceptional professionalism and thoroughness. Brandon, Jordan, and Bill moved quickly to secure and dry out the affected areas, bringing in multiple heavy-duty drying fans and carefully removing our lower cabinets and the kitchen island, which unfortunately was a total loss. They opened up a massive 16 ft by 26 ft space to properly dry out the floors and removed all compromised insulation within that workspace. Every piece of structural wood has been thoroughly dried, ensuring the interior of our home is safe and properly tended to.
What truly set Royal Restoration apart for our family, however, was their communication and dedication. Cortney provided outstanding telephone support throughout the entire process—even going so far as to give us her home number to ensure we could always reach her with questions. They also worked closely with my sister every step of the way, coordinating directly with our insurance company to ensure that every stage of the process was fully approved before moving forward. They were consistently mindful of our budget and transparent about the scope of work, giving us incredible peace of mind during a chaotic time.
We cannot thank Brandon, Jordan, Bill, Cortney, and the entire Royal Restoration team enough for their hard work, craftsmanship, and compassionate customer service. We would highly recommend them to anyone facing home restoration needs.
Peggy and Dan Murphy
6 October 2026 / St. Joseph, MN.”
