About Affinity Residential Care
Reviews for Affinity Residential Care
Write a reviewHours
Monday: 8AM - 4:30PM
Tuesday: 8AM - 4:30PM
Wednesday: 8AM - 4:30PM
Thursday: 8AM - 4:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Affinity Residential Care is a provider known for its commitment to delivering quality service and support to its clients. Many reviews highlight the organization’s responsive and knowledgeable staff, who prioritize a person-centered approach. The facilities are described as some of the cleanest in the metro area, and the range of activities offered, especially during holidays, creates a warm and family-like atmosphere for residents. While some initial challenges were reported regarding communication and coordination, especially during transitions, these issues have improved significantly with dedicated staff support. Positive interactions with staff members, such as the Program Manager and case managers, have contributed to a more favorable experience for families seeking assistance. Clients appreciate the respect, compassion, and professionalism shown by caregivers, who go above and beyond to ensure their well-being. However, not all experiences have been positive. One former resident shared concerns about personal safety and the handling of complaints, indicating that issues can arise that affect overall satisfaction. Despite this, many reviewers express gratitude for the support provided and recommend Affinity for its dedication to serving vulnerable populations in Minnesota. Overall, Affinity Residential Care is recognized for its exceptional service and commitment to maintaining a safe, inclusive environment.
First and foremost, I want to acknowledge that I initially left a less-than-ideal review. As a woman of my word, I believe in sharing honest and current experiences. I would like to provide an update on my ongoing journey with Affinity and share my sincere opinions.
When I first began working with Affinity to assist my son, I faced some challenges. One major issue was coordinating his move into his apartment. Initially, he was approved for an apartment in Newport, MN, but the move never happened. There was a lot of back-and-forth, which ultimately prevented him from moving in. This was a significant problem because he was transitioning out of a program and needed...read full review
I've worked with many providers to place my clients, and I can confidently say that Affinity Residential Care offers the smoothest process. Their facilities are among the cleanest in the metro area, and the team is both knowledgeable and responsive to our needs. They do have an extensive waitlist, but I can see why. I'm so glad we waited, as the services my client is receiving are top-notch.
Affinity has proven that their clients come first. They prioritize the person-centered approach and inclusivity. In the summer there are countless activities offered along with company group gatherings, where the clients can invite their loved ones or friends.
What truly touched...read full review
The staff is exceptional and incredibly dedicated, making this HCBS provider organization truly stand out. Their dedication to providing top-notch care and support ensures a consistently positive experience for each client they serve.