Crystal Nails & Spa

Crystal Nails & Spa in Ypsilanti, Michigan offers a variety of nail services, including manicures, pedicures, and SNS dip powder. The salon aims to provide customers with a memorable and enjoyable experience, emphasizing style, quality, and customer service. While some customers report positive experiences, praising the professional and friendly staff, others mention inconsistent service quality. Many appreciate the relaxing atmosphere and the affordability of the services, with some mentioning that their pedicures, like the walk-in pedicure, left their feet looking fabulous. Customers highlight technicians like Rio, who provided a great experience, and Mark, who always delivers natural and pretty nails with thorough and precise work. However, there are concerns about uneven nail application, lack of desired shape, and coverage issues. Some clients note that certain technicians do not use expected services like callus scrubbers or foot soak, despite paying extra. Communication issues and feeling rushed are also mentioned by some customers. Overall, Crystal Nails & Spa offers a mix of positive experiences and room for improvement, with clients often returning due to the overall quality and professionalism of the staff.