About GW Kent Inc
GW Kent Inc. has shown significant improvement in customer service over the years. Customers appreciate the promptness of their staff, who are willing to go above and beyond to assist. Recent experiences highlight quick phone answers, timely responses to inquiries, and the ability to find unique parts. Ms. Amanda Swanson, the Procurement Manager, has been noted for providing an extraordinary level of customer service, spending considerable time helping customers locate parts. Randy also received praise for his helpfulness when taking orders. Overall, GW Kent is a great provider to the beverage industry, with quick and helpful customer service ready with solutions. The team at GW Kent is incredibly friendly and dedicated to ensuring a positive experience, earning high praise from its customers.
I'm a small and growing food processor, who purchases equipment from brewery and lab suppliers. GW Kent is my source for hard to find items. There's something about their procurement attitude which aligns with my needs. On 2 occasions when I couldn't quite find the right equipment, they went the extra mile by locating it through some obscure supplier's inventory. The staff also understands timeliness, and have bumped my shipment to next day when it got to crunch time. Overall they're a great company to do business with. Highly recommended!
These guys offer great service. I requested pricing and asked if they could deliver to South Africa. They did not initially, but made a plan and my order in on its way! I will definitely support you again in future.
GW Kent is an excellent company and people to work with. Its amazing to have access to extraordinary quality parts that can and usually are on my dock in less then 48 hours. Awesome customer service!