Southwest Health Center | University of Michigan Health-West

Southwest Health Center | University of Michigan Health-West has shown significant improvement over time. The staff, including nurse practitioners and primary care doctors, are kind, attentive, and efficient. The lab is well-organized, even on busy days, and takes extra care of patients' needs. The healthcare providers, such as Gerrit, Dr. Elderkin, and Dr. Pete, are informative, comforting, and go the extra mile to make patients feel secure and confident. The nurses are extremely helpful and provide guidance and encouragement. The center has received positive reviews for its staff and services. Patients have praised the amazing and compassionate staff, who are patient and treat them with respect, even when communication is slow or confused. The phlebotomist is quick and efficient, and the nurse practitioners are described as outstanding and genuinely listening to patients' needs. However, some patients have experienced issues with communication and treatment, leading to negative outcomes. One patient mentions that Dr. Belsito can sometimes seem cranky, but also notes that he is an excellent doctor, as was his father. The lab has been described as a bit depressing, with no colors or decorations to make it more comfortable, especially for children.