About JCPenney
JCPenney is a large retailer selling clothing and home furnishings. The business has been operating for over 100 years and offers a variety of products including apparel for kids, men, and women, footwear, jewelry, and accessories. Customers can enjoy free shipping and curbside pickup options. JCPenney also features a beauty department called JCPenney Beauty, which carries well-known brands like Covergirl and e.l.f., as well as Black-owned brands through Thirteen Lune. Shoppers can find national brands like Adidas and Levi's, alongside JCPenney's own brands like Liz Claiborne and Worthington. Customers consistently praise the helpful and friendly service they receive at JCPenney, highlighting employees who go above and beyond to assist them.
Have loved your stores since the 70's and still shopping and still love. Have been a employee for several years, couldn't have been treated nicer.
Don't change, stay the way you are.
Warmly!
Ms. Miller
My wedding ring lost a diamond and we took it in to get repaired. The insurance couldn’t fix it but long story short, Jason was amazing and fixed everything even when we were thinking it couldn’t be. It may just be a normal forgettable day to him but for me he made a huge impact by getting me my wedding ring back on my hand. I couldn’t be more thankful
I have to take time to comment on the outstanding service that I received today in the return department.I didn't get the young man's name (he had blonde hair) but he was so helpful, so patient, polite and professional. I had to put this review online. It's so hard to find good customer service these days.I really feel like he should be commended for the service I received today. He went out of his way to help me when I feel that someone else would have blew me off.
Thank you very much!