About Traverse City Guitar Company
Traverse City Guitar Company offers a unique and personalized shopping experience. The shop features a professionally outfitted space with a carefully curated selection of both new and used guitars, including top-notch value "in the know" hand-picked instruments. The company's handmade guitars are a highlight, crafted by a talented luthier who produces artisan-level instruments at an impressive price point. These guitars are known for their exceptional intonation, dynamics, and resonant overtones. Customers appreciate the opportunity to play the instruments themselves before making a purchase. Beyond sales, Traverse City Guitar Company also provides expert repair services at reasonable costs. The knowledgeable and approachable staff create a welcoming atmosphere for both seasoned guitarists and newcomers alike. They recently fixed a small travel size Martin, making it enjoyable to play again, and also repaired a vintage '70 Chet Aitken's Gretch Nashville, which now plays perfectly and looks great. Customers value the friendly service and the quick turnaround on repairs, which often cost under $100. Despite some concerns over humidity affecting a Martin guitar, the staff has shown willingness to address issues and improve customer satisfaction. The shop is a testament to the importance of personalized customer service and a love for quality instruments.
UPDATE: Thank you TC Guitar Co. for addressing my concerns and making it right. I have adjusted my rating to reflect as much.
I recently bought a Martin guitar from TC Guitar Co. When I bought it, it played great. Within a matter of weeks, it began to develop a string buzz when playing chords. Now, even open strings won't sound. When I called, they said it's due to humidity. None of my other 4 guitars stored in the same room were affected by this supposed humidity. When I asked what they would do to help me, they said they would charge me (up to $90) to fix the problem. This shows that this business does not stand by the quality of the guitars they sell, and I...read full review
I have a small travel size Martin that I keep by my desk for practice. I dropped it off for a set up and just got it back. I have never enjoyed playing this guitar so much. Thank you, Sean!
Brought in my dad's '70 Chet Aitken's Gretch Nashville to have the pots cleaned up and the mute pad redone. They did everything in a week for just under $100. It plays perfectly and looks great. I've barely played it in about a decade because the pots were so staticy, and I don't think one of the pick-ups was even working.
I'm very happy with this place.