It's nice they provide emergency care but the doctors and staff are the rudest snobbiest bunch of jerks I've ever met and they don't care at all if your pet is dying All they care about is their money. ZERO COMPASSION. A doctor had to call me back which seemed a total imposition and talked down to me like I was stupid. Only kind person was ONE receptionist.
October 2023
vets are condescending , rude and lack etiquette when speaking with customers.Found all the staff dealt with to be stand offish. Bummer!
September 2023
I'm so thankful for the compassion and thoroughness of the staff here. I travel full time in an Airstream with my Border Collie and she became very sick with a parasite I'm assuming she picked up from some dirty water at a local dog park. Diarrhea and non stop vomiting. The Dr. recommended anti nausea, subcutaneous fluids and parasite antibiotics. Portia began feeling better very shortly. We then went to a vet the next morning for blood work etc... and she is now perfectly healthy. Very impressed with Bay Area!
It's nice they provide emergency care but the doctors and staff are the rudest snobbiest bunch of jerks I've ever met and they don't care at all if your pet is dying All they care about is their money. ZERO COMPASSION. A doctor had to call me back which seemed a total imposition and talked down to me like I was stupid. Only kind person was ONE receptionist.
vets are condescending , rude and lack etiquette when speaking with customers.Found all the staff dealt with to be stand offish. Bummer!
I'm so thankful for the compassion and thoroughness of the staff here. I travel full time in an Airstream with my Border Collie and she became very sick with a parasite I'm assuming she picked up from some dirty water at a local dog park. Diarrhea and non stop vomiting. The Dr. recommended anti nausea, subcutaneous fluids and parasite antibiotics. Portia began feeling better very shortly. We then went to a vet the next morning for blood work etc... and she is now perfectly healthy. Very impressed with Bay Area!