JCPenney Salon

Mar 2024

They did awesome job on my hair.. but my daughter wanted a butterfly hair cut.. the lady totally did something different..my daughters hair was uneven.. she is not happy.. this was for her 15th birthday present.. so we both were bummed.. she was already having a bad month..

Dec 2023

I came in a few months ago with broken bleached burned hair. I gone to a salon that I wasn’t familiar with and it was horrible. My hair was breaking and falling out. I just had it in a hat and a ponytail. I came in to get a haircut for my son, the lady that was checking us out asked me if I needed help with my hair and I just about cried because I did but I was terrified at that moment she said she has someone that she trusted she knew that would could do something for me so she put me with Andrea and she took me from what was beyond repair back to almost completely healthy again I am very grateful. She took me from orange and white to the first picture slowly cutting...read full review

May 2023

Booked appt online for a “two step process” with haircut for $120.00. My highlight/low light was not considered a two step process I was told AFTER the appt. I was charged $255 (including tip) and did not get the color I was expecting. They charge you extra for long hair (mine is barely shoulder length) and for toner without divulging the extra charges. What can you do AFTER the services are completed?! The stylist was new and she even looked shocked by the cost (the manager rung it up). Why could they not tell you the total prior to the appt? Some of us budget!!!! Also, being the stylist was new, I sat in the chair for 45 minutes before she started as she couldn’t...read full review