Easterseals MORC

Mar 2025

My case manager at Easterseals, Tihira Ruffin, was a shining star. She is a dedicated and compassionate professional. I feel lucky to have been paired with her at this facility and would recommend her to anyone needing help managing their care. I appreciate everything she is doing to give back to the community.

Mar 2025

Not great. Certainly no level of above and beyond here. Overall impression was they’re offering the bare minimum in order to keep getting paid by the patient’s insurance. Very impersonal. Didn’t seem like anyone I interacted with genuinely cared. Just going through the motions of a job.

Mar 2025

I'm not even sure what to say or think about Easter Seals anymore, I haven't seen my case worker or a case worker I asked for a new case worker it was hell trying to get a new one seeing the one case worker I had just seemed like it wasn't working he wouldn't return messages or whatnot, yes I've cancelled a few times and tried making an appointment but this case worker wouldn't respond or anything so I asked for a new case worker well so much for that the case worker hasn't called or anything I've left a few messages with the supervisor and still nothing... It's a real shame when you're trying to do what you have to on your end and nothing is being done on their end