Brendan from Nelson Bros. was awesome! We had water coming up from the basement drain after doing laundry. He came out the same day and worked for over an hour until the clog was removed. He explained everything clearly and the final cost was totally affordable.
April 2026
We’ve been using Nelson Bros Plumbing for a variety of projects on our new house. From leaking pipes in our kitchen to doing a sewer scope to evaluate if repairs were needed, each technician has been kind and detailed. The team does not try to nickel and dime you, they’re truly looking out for your best interests and providing the best solutions to any issue. We highly recommend using Nelson Bros Plumbing.
January 2026
Great service, problem assessment, and follow up.
The only suggestion I would make is that for very simple fixes that require little time to correct there be a revised billing schedule that is reasonable and fair. My example is that I recently had a service call regarding my kitchen faucet that took 7 minutes to fix. Unfortunately I had to pay $150 which is the minimum 1 hour charge mandated by the company. My feeling is that for simple jobs there must be some revised billing alternative that makes the Customer feel good but preserves the profit margins for the Company. Maybe a different billing approach for long time repeat Customers.
Brendan from Nelson Bros. was awesome! We had water coming up from the basement drain after doing laundry. He came out the same day and worked for over an hour until the clog was removed. He explained everything clearly and the final cost was totally affordable.
We’ve been using Nelson Bros Plumbing for a variety of projects on our new house. From leaking pipes in our kitchen to doing a sewer scope to evaluate if repairs were needed, each technician has been kind and detailed. The team does not try to nickel and dime you, they’re truly looking out for your best interests and providing the best solutions to any issue. We highly recommend using Nelson Bros Plumbing.
Great service, problem assessment, and follow up.
The only suggestion I would make is that for very simple fixes that require little time to correct there be a revised billing schedule that is reasonable and fair. My example is that I recently had a service call regarding my kitchen faucet that took 7 minutes to fix. Unfortunately I had to pay $150 which is the minimum 1 hour charge mandated by the company. My feeling is that for simple jobs there must be some revised billing alternative that makes the Customer feel good but preserves the profit margins for the Company. Maybe a different billing approach for long time repeat Customers.