“I don’t normally write reviews on line, but my experience with the Team of Professionals at the Negaunee Window Outfitters location exceeded our expectations every step of the way. My husband and I worked with Shawn to place our order for the two patio doors, two service doors and two garage to house doors. Shawn visited our home that’s 1.5 hours away two times. He arrived on time, brought samples and materials to help guide our conversation and he took all the time we needed to answer all of our questions. Shawn measured all of the doorways, and he explained what we would expect during the installation. When Shawn was leaving, he made us aware of next steps and what his commitment to us would be going forward. He never disappointed us. In fact, he routinely exceeded our expectations.Our experience with the five installers was very similar with our experience with Shawn. Rudy was the Lead installer. The group quickly got to work. It was obvious to us that each installer was aware of what their respective accountabilities were for the day, and boy did they deliver! Everyone was professional, polite and respectful of our home. At the end of the day, three of the installers cleaned everything up, and they didn’t leave any debris behind. Rudy and Mark remained to talk through the day, answer any questions we had and to inform us that Rudy would return the next day to put the finishing touches on the installations. Rudy returned right on time, and he didn’t leave until all of the doors were working perfectly and got the stamp of approval from my husband and me.We highly recommend Window Outfitters! They stand by what they have published on their website, and our experience validates that 100%.Thank you Shawn, Rudy, Mark, Steve, Mike and The Old Guy (that’s how he introduced himself to us!). We absolutely love our new doors.“
Windows Installation
“I don’t normally write reviews on line, but my experience with the Team of Professionals at the Negaunee Window Outfitters location exceeded our expectations every step of the way. My husband and I worked with Shawn to place our order for the two patio doors, two service doors and two garage to house doors. Shawn visited our home that’s 1.5 hours away two times. He arrived on time, brought samples and materials to help guide our conversation and he took all the time we needed to answer all of our questions. Shawn measured all of the doorways, and he explained what we would expect during the installation. When Shawn was leaving, he made us aware of next steps and what his commitment to us would be going forward. He never disappointed us. In fact, he routinely exceeded our expectations.Our experience with the five installers was very similar with our experience with Shawn. Rudy was the Lead installer. The group quickly got to work. It was obvious to us that each installer was aware of what their respective accountabilities were for the day, and boy did they deliver! Everyone was professional, polite and respectful of our home. At the end of the day, three of the installers cleaned everything up, and they didn’t leave any debris behind. Rudy and Mark remained to talk through the day, answer any questions we had and to inform us that Rudy would return the next day to put the finishing touches on the installations. Rudy returned right on time, and he didn’t leave until all of the doors were working perfectly and got the stamp of approval from my husband and me.We highly recommend Window Outfitters! They stand by what they have published on their website, and our experience validates that 100%.Thank you Shawn, Rudy, Mark, Steve, Mike and The Old Guy (that’s how he introduced himself to us!). We absolutely love our new doors.“