Complete Restoration & Cleaning Services is a professional company that specializes in various restoration needs. They offer services for water damage, fire and smoke damage cleanup, mold remediation, sewer backup, odor removal, power washing, and gutter cleaning. The company prides itself on excellent customer service, clear communication, and efficient project management. They work closely with insurance companies, utilizing Xactimate software to provide detailed estimates, photos, and documentation directly to adjusters.
Customers have consistently praised the company's professionalism, trustworthiness, and the expertise of their employees. Many have highlighted the team's efficiency, courteousness, and ability to deliver satisfactory results, such as completely eliminating mold in their homes. The company's owner, Jon Honore, has been praised for providing sound advice to homeowners on steps to keep their homes mold-free in the future. The crew has been described as knowledgeable and trustworthy, and they have been commended for their quick response and thorough work, including properly storing and returning customers' belongings during the restoration process.
I can't express how important Jon and his team have been to our family during a difficult loss. They are compassionate, respectful, ethical, and communicative—the importance of each of which was amplified due to coordinating from five states away. Austin and Justin, thank you for your respectful treatment of the property and its belongings. You do difficult work that most can't fathom and by doing so eased our family's burden.
I had a great experience with Complete Cleaning and Restoration. President Jon Honore and his team were professional, communicative, and kept me informed every step of the way. They showed up when they said they would, worked efficiently, and made sure the job was done right.
The quality of their work really stood out—they went above and beyond to make sure everything was properly cleaned and restored. You can tell they take pride in what they do. I truly appreciate their attention to detail and the care they showed throughout the process.
Highly recommend them if you’re looking for reliable, thorough, and trustworthy service!
I had a flood in my kitchen in February due to a broken pipe. I had two different restoration companies come to my home. I selected complete restoration because the owner, Jon was specific and informative on what needed to be done. Jon gave me realistic timelines. A mention to Lisa in the office who was the calming voice telling me that everything would be alright.
Austin and Chris (the crew) were here for 3 days drying out my kitchen and crawlspace. They treated my home with respect and always cleaned up after they were done for the day. They informed me on what they were doing or had done. They went above and beyond by providing me with names of contractors who… read full review
2711 North Whitehall Road, Muskegon, MI 49445
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