Reviews for SVS Vision Inc
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Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: Closed
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accepts credit cards
⭐ So Thankful for Dr. Larson and Her Team!
Dr. Megan Larson is one of the most pleasant and efficient eye doctors I’ve ever seen! I’ve worn contact lenses since my mid-twenties and avoided glasses because of my strong prescription. After years of waiting for technology to catch up with my needs, Dr. Larson provided the perfect solution and exact prescription to fit my lifestyle. The office staff is also kind, professional, and wonderfully competent. I couldn’t be happier with my experience and will continue my care with SVS and Dr. Larson!
Yesterday I spoke on the phone with Shirley who attempted to give me assistance, tried and tried & since she couldn’t solve my issue she explained how she wish she could help and there was more she could do. I missed a call from Shirley about an hour later, called her back and she informed me that she dug deep and was able to complete my needed task. I just wanted to come on here and say how nice it was for her to go above and beyond, her sympathy, and kindness especially because I was very stressed about this task not knowing what to do….she alleviated the stress. Much thanks for Shirley and all she does!! 😊
After over 30 days attempting 'to resolve' an issue with my *** bifocal glasses I contacted *** corporate office ***************** They were 'indifferent' and did NOTHING. I then went to the *** website Contact Us and asked for assistance. ***** called me back and within MINUTES 30-days of frustration was resolved to my satisfaction in a civil and professional manner. Sadly in SE Michigan all to many businesses ignore customers concerns and an F BBB rating. I'd been a *** customer since **** when they were a single office in my hometown. Up til this incident I never once had a single issue with them. I am grateful I was able to connect with a *** Corporate employee who 'stepped up'. In retrospect part of the issue was the MD *** sent me to - they had not sent over their examination diagnosis and notes they had three times assured me they had, In conclusion it took from March 25 to May 3 to get a rather routine eyeglass exam satisfactorily resolved.