About Terminix
Terminix has been a trusted name in pest control for over 95 years, offering services designed to protect homes and ensure customer satisfaction year-round. Many customers appreciate the friendly and knowledgeable representatives who follow up on service effectiveness and listen to concerns. Several technicians, including Shane, Jacob, Jon Heisserer, and Cody, have been praised for their professionalism, thoroughness, and communication skills. Shane reports on his accomplishments during service calls and addresses any problems he finds. Jacob provides education on pest issues, making customers feel more comfortable about their situations. Jon is noted for being attentive and personable, while Cody has impressed customers with his excellent communication and follow-through. However, some customers have faced challenges with the automated payment system, expressing frustration over difficulties in opting out of auto pay and reaching customer support. Despite these issues, Terminix is recognized for its commitment to effective pest control and customer care, making it a reliable choice for managing insect problems.
This was our 2nd spray. 1st time with Jason. He thoroughly advised the service for today and answered all my questions. He helped me understand how the spray options treat the bugs and he is extremely considerate about pets in my home. Thank you so much.
Your Technician, Shane, went above and beyond. I had fallen and he helped me up. He always does a thorough job but today he was not afraid to help me. He has always been a good worker.
Jason did a wonderful job. He even went back and looked for an activity once he sprayed the outside to see where the most activity was. He hasn’t done the inside yet, but I’m sure he will do just as good job. He put effort into it and that means a lot in my blood. Keep up the good work, Jason.