Lansing Urgent Care | University of Michigan Health-Sparrow

Excellent location and service. Wait time was fairly standard for an urgent care, not too long. Pharmacy right on site, so no need for an extra stop to get Rx filled. Highly recommend.

The urgent care process wasn't too bad. The online check-in saved me a lot of time, and I felt like I was seen at a reasonable speed.

The doctor, on the other hand, was terrible. I had smashed my pinky finger and the blood under the nail was causing a lot of pain, so all I was looking for was for them to pierce the nail to relieve pressure. The doctor said I needed an X-ray even though I was quite confident it wasn't broken because it wasn't the type of pain from a broken finger, it was just throbbing pressure, but that didn't bother me too much, as I know they need to be cautious.

What was extremely bothering... read full review

I had to go in because I had an allergic to some food. Reception is receptionist Stephanie was awesome, and the young lady I believe her name was Asia? I apologize if it’s not. But then the nurse practitioner came back Racheal Seavolt Her demeanor and everything about her, she didn’t care she treated me as if I was on drugs, and I was having a reaction to the food with my scratching tremendously. I guess she took it as I needed to fix. She didn’t bother to ask how I was doing or what was going on. I guess with the itching and scratching Rachel THOUGHT I was on drugs ? and her first thought was if I was having a reaction why did not take any Benadryl, and I told... read full review