About The Grate Haus
The Grate Haus is Michigan's one-stop shop for fireplaces, stoves, inserts, and more, offering a wide selection from top brands and expert installation services. Customers praise the excellent service, noting the professionalism and courtesy of the staff. The Grate Haus provides installation, annual maintenance, diagnostics, and chimney cleaning and repair for all makes and models. Reviewers highlight their satisfaction with the installation of wood and gas stoves, as well as the addition of blowers to existing fireplaces. The team is recognized for being neat and orderly while delivering high-quality work. Customers appreciate the efficient communication, including text and email reminders, detailed invoices, and scheduled follow-ups, which demonstrate a focus on quality customer service. Many clients value the craftsmanship, noting that installations are done in a timely, clean, and courteous manner, often without needing to visit the showroom. The company also excels in creative solutions, such as running gas lines without damaging ceilings or exposing pipes, with attention to detail and reasonable prices. Overall, The Grate Haus is highly recommended for anyone seeking reliable fireplace solutions and maintenance services. Recent reviews reflect the company's professionalism, from the installation of a beautiful wood-burning insert to the Kuma wood stove, which heats large homes efficiently and looks great. Customers praise the staff for being polite, detail-oriented, and professional, often mentioning how seamless and prompt the entire process is—from sales to installation. Many reviewers emphasize the excellent communication, craftsmanship, and the overall positive experience, making The Grate Haus a trusted choice for fireplace and stove needs.
The woodstove looks great. The tack did a very thorough cleaning! He was also a very nice Person
Great communication via text and a phone call when technician was on his way. Very professional and efficient.
We have always used the Grate Haus for our fireplace needs! They are always fair, professional, and prompt. We had to have a new gas valve and full service done and the technician was very polite and clean when he was in our home!