I have been going to this office for several years now and I would recommend them to anyone looking for eye care for several reasons.
Leah, the office manager. Incredibly professional and customer service beyond what you get anywhere else. She remembers you as a patient even if it's been a year and general care. When I've needed additional help she's always right there to take care of it. I had an issue with a prescription and she had the Dr on the phone with the pharmacist within 15 minutes to take care that my prescription was filled.
Alex the technician, also amazing customer service. Explains everything pre exam and what he is gathering for the doctor.
Shayla who… read full review
About MyEyeDr.
MyEyeDr. offers a friendly and professional experience for its customers. The staff, including Alec, Dr. Johnson, and Shania, are described as super friendly, wonderful, knowledgeable, and excellent, making the appointments quick, painless, and a pleasant experience. The business is praised for its prompt service, lack of sales pressure, and willingness to provide prescriptions so customers can order glasses elsewhere if they choose. Many customers mention how caring and helpful the staff are, with some noting that everyone they encountered was kind, professional, and knowledgeable. The office is welcoming and makes customers feel valued, whether for an eye exam or glasses repair. Although the selection of glasses may be small, staff work hard to find options that suit each individual. Overall, MyEyeDr. is highly recommended for its quality of care, friendly staff, and excellent customer service.
Reviews
Me and Shaylah are going through a divorce and just because we are her and her boss Leah canceled my 3 kids appointments so I got in touch with Nicole Leah's boss and she rescheduled them but I had to cancel them again because the Rx Optical location where we were going to Leah will be there the day of and me Leah and Shaylah aren't on good terms so I will be taking my kids else where plus Shaylah like talking about her patients information to her friends and family I kno that because she would tell me about her patients
MyEyeDr has been wonderful! They have always been very helpful and kind with each visit I have had. They allowed me to bring in a frame and placed new lenses in it, saving me money. I would recommend them to anyone!
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Hours
Good to know
- accepts credit cards
Location
800 South Brown Street, Jackson, MI 49203
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