About Rx Optical, a MyEyeDr. Company
Rx Optical, a MyEyeDr. Company, is praised for its great staff and professional eye doctors. Customers appreciate the pleasant atmosphere and exceptional customer service during their visits. However, some caution about a pre-screening retinal scan that may not be covered by insurance, which can lead to unexpected out-of-pocket costs. Despite past insurance issues, many still choose Rx Optical for their reliable service, with specific mention of an assistant manager who provides outstanding support. Overall, the experience leaves customers impressed and eager to return for future appointments.
I wanted to express my appreciation and gratitude for Brooke and the whole customer service team at the 16th street, Holland, Mi , Rx Optical store. They have repaired my glasses multiple times and have been kind and courteous and treated me with the utmost respect as a customer. The service provided by this staff will make me a loyal customer for future exams and eye glass purchases.
Thanks! Wayne.
20250708 WOW WOW WOW! So thankful I stopped here! While on vacation in this area, one of the screws on my sunglasses fell off 2 days ago. I stopped here to get another put on, and Domink was very friendly and helpful. He not only put a new screw on, he even went above and beyond, and tightened the frame! I was willing to pay for the service, but they didn't charge me, as expected because my eye doctor's office didn't charge me in the past. This optical center is very clean with a nice selection of frames and sunglasses. I didn't see any frames I like. I tend to prefer Kate spade and Maui Jim, which they do not carry.
Amazing how helpful and kind they are. The person helping me spent 20 minutes talking with me. Answering every question. explaining exactly how my eyes work. The guy that help me with the glasses was so polite and professional. I love the experience.