About Northgate Appliance
Northgate Appliance is a third and fourth generation family-owned and operated business that has been consistently voted Holland's "Best of the Best." They offer full-service transactions, including free local delivery and installation of new appliances, as well as hook-up to existing connections. Their in-house service department repairs appliances purchased from them, always prioritizing customer care. The business features a beautiful showroom where customers can try out products before buying, and knowledgeable sales associates and installers are always ready to help. Customers have praised Northgate for their fantastic service and seamless experience, from purchase to installation. The personalized customer care is noted, with all questions being answered. Reviews highlight the professionalism and efficiency of the installers, who provide helpful advice and demonstrations of appliance features. Customers appreciate that, while they may pay a bit more compared to big box stores, it is worth it in the long run as Northgate truly cares about customer satisfaction.
The personalized customer care was great. All of our questions were answered. Aaron and Josh were our installers. They were both professional, and relatable as well as efficient. Aaron showed me how to navigate the digital menu etc. Install went great and we look forward to having a gas range again. We may pay a few $$$ more vs a big box store but it's worth in the long run as they service what they sell and truly care about the customer and customer satisfaction. You get ☆☆☆☆☆ from us.
Great customer service and the delivery went well also!
We love this place and recommend Northgate to everyone. The service can’t be beat and if you’ve ever dealt with a big box store lately, you know just how valuable that is. Steve is a 3rd generation owner and I want to see our family owned businesses thrive (not just survive). They make life better!