Reviews for Michigan Pediatric Hospitalists, Pc
Write a review
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts credit cards free wi-fi accepts insurance gender-neutral restrooms
Worst patient relations ever and the hospital entities do not communicate with each other. I was referred by a Holland Hospital physician's office within their system to a PT office within the same system for a very real problem. Someone messed up the diagnosis code and so I was billed over $1500. I was given the run around which amounted to 9 months of my advocacy including over 30 phone calls, with both offices saying it was the fault of the other office. I went to Patient Relations for the hospital finally and was told, after a review, that remarkably took only a week or so, that "Holland Hospital has exhausted all efforts to ensure your billing concerns Rehabilitation services are accurate". I wonder what they mean by exhausted, or efforts? There is absolutely no accountability with this hospital or it's practices. If you can go somewhere else, please do.
The ER and pathology departments SERIOUSLY dropped the ball. It has been over a MONTH and I still do not have access to testing results: On 8/26-27/23 I had the worst experience of my life. I suffered a spontaneous miscarriage at home and had to settle for Holland Hospital over U of M (where my OB is based) The nurses were absolutely amazing but the doctors were not. Even though we repeatedly told EVERYONE we delt with that night that we wanted genetic testing done on our baby they still managed to write down that we didn't... Thankfully my OB called their lab just in time to still have this testing be possible. (We THINK) Supposedly our baby was sent to another lab for genetic testing..a MONTH ago. Both myself and my OBs office have repeatedly called trying to get an answer/results with no success. I was told the order for genetic testing went thru but nothing else. Not even a real contact number for whichever lab our baby MIGHT be at. This is unacceptable. SOMEONE there has to know what happened (or didn't) after a basic pathology report was made. We deserve answers.
This is the best hospital experience I've ever had. went in on a Friday night and they were fast, beyond kind, they hire amazingly well there. Attentive and understanding to situations and so prompt about everything