We’ve hired BT for two jobs now and both times were exceptional- fast, professional, and reasonably priced. Easy to communicate with and everyone we dealt with was incredibly warm and friendly. We won’t use any other plumber!
April 2026
We’ve had to call Bob two times for emergency services regarding our downstairs pump. He was prompt both times and fixed the issue (both times right after Christmas!!). He was extremely helpful and FaceTimed attempting to troubleshoot the issue before charging for a service call. I truly appreciate that. I should also add both times were on a weekend and after hours, of course. Each time he provided multiple options for us.
Fun story: we never received an invoice for our first service and never once did they hound us for a missed payment/unpaid service. We actually had to call him to be billed. There was a mix-up with the names, but he was... read full review
April 2026
When my sump pump failed at 1:00 AM, I was in full panic mode—water rising and no emergency plumbers available. Thankfully, Bob answered his phone right away and was at our door within 30 minutes. He quickly assessed the situation, got everything under control, and truly saved the day.
Not only was he incredibly responsive, but he was also professional, efficient, and clearly knew exactly what he was doing. In a stressful situation, having someone so reliable made all the difference.
I can’t recommend Bob highly enough—if you need a plumber you can count on, especially in an emergency, he’s... read full review
We’ve hired BT for two jobs now and both times were exceptional- fast, professional, and reasonably priced. Easy to communicate with and everyone we dealt with was incredibly warm and friendly. We won’t use any other plumber!
We’ve had to call Bob two times for emergency services regarding our downstairs pump. He was prompt both times and fixed the issue (both times right after Christmas!!). He was extremely helpful and FaceTimed attempting to troubleshoot the issue before charging for a service call. I truly appreciate that. I should also add both times were on a weekend and after hours, of course. Each time he provided multiple options for us.
Fun story: we never received an invoice for our first service and never once did they hound us for a missed payment/unpaid service. We actually had to call him to be billed. There was a mix-up with the names, but he was... read full review
When my sump pump failed at 1:00 AM, I was in full panic mode—water rising and no emergency plumbers available. Thankfully, Bob answered his phone right away and was at our door within 30 minutes. He quickly assessed the situation, got everything under control, and truly saved the day.
Not only was he incredibly responsive, but he was also professional, efficient, and clearly knew exactly what he was doing. In a stressful situation, having someone so reliable made all the difference.
I can’t recommend Bob highly enough—if you need a plumber you can count on, especially in an emergency, he’s... read full review