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Vanessa did a great job for a reasonable price. I received many compliments on my updo at my daughter's wedding. Definitely recommend.
I’ve been thinking for weeks now how I could leave a honest review for my 1 year Glow package that just came to an end. I could speak on the monetary value, or the easy scheduling, even the high quality products and machines. All of that is great, zero questions about it. But as I reflect on the past year the best thing about Glow is the staff. You walk in and see the beaming smile and kind eyes from Val. Rain or shine she radiates positive energy. Or Macy, the kindest voice who will always do right by your skin. Spending time talking with Stephanie, she can talk on any topic while zapping you “how’s it feeling? A little spicy!?”. On lucky days you see Jamie, what she has done from the community goes beyond “running a spa” she is a vital part of positive change in the UP. Dr. Steph, she is like a rare unicorn, always taking such time and care with her clients. Glow isn’t just a place with so many personalized services, it is a place you want to go, sorry to rip off Cheers, but a place where everyone knows your name. This review is given behind a screen, because I know I’d cry (again) if it was given in person. Love you all, Sundi
I took my dog to Dr. Tim for years and always loved working with him. He’s genuinely a great veterinarian, especially for the canine athlete, and just as caring in the clinic as he is if you run into him on the trails running dogs. I’m sure he doesn’t remember me personally - we were just kids down the street running sled dogs back then with friends - but he and his wife are truly upstanding people. He’s honest and at the forefront of veterinary medicine, which means he won’t jerk you around. That is invaluable.
This review isn’t about Dr. Tim Hunt, but about a front desk interaction. I moved out of state 5 to 6 years ago and recently returned to Marquette. My previous dog has since passed, so our status understandably reverted to new patients. I asked the front desk if there were any local veterinary practices they respect or commonly refer people to until Bayshore opens their books again. Anyone familiar with performance or working dogs knows that “any vet” is not always appropriate.
I tried rephrasing my question a few times, emphasizing that I was not asking who was accepting new clients, but whether there was anyone they would recommend professionally. I had a vet once that tried to treat my working dog like a pet dog and it was a bad experience for everyone that I want to avoid that in the future. Unfortunately, the receptionist repeatedly told me that any veterinary practice would be fine. That simply isn’t true for working dogs with intense physical demands and non-typical temperaments. The conversation felt dismissive. I asked how long the books were closed for just to get a sense but she said four months and then repeated that I can google any vet and be fine yet again in a repetitive dismissive almost fake polite voice. But maybe that’s me interpreting it as such.
After hanging up, I realized email might be more efficient, so I called back and spoke with a different receptionist. I explained the situation again, made it clear I completely understood them not taking new clients, and shared that this interaction didn’t feel on par with how I remembered Bayshore - as a practice that genuinely cares. I asked whether I could email or contact through Facebook might be a better way to get an answer.
She told me she didn’t have an immediate answer but said she would take a moment to ask and took my number to call me back. She made it clear it might not be the same day, which I was completely fine with. That effort alone meant a lot. Rather than feeling dismissed and lost it seemed like someone cared. Sometimes “I don’t know, but I can find out” makes all the difference. Her doing that really deserves recognition and changed the whole interaction.
Anyways, hope Bayshore open up to new (or “new”) patients again soon. I really respect the practice and appreciate the care my dog received years ago. I’m going to tell myself the apathy from the first receptionist is just that day and not a shift in the culture of the practice as a whole. Also the second receptionist deserves recognition for just asking (even if she can’t get an answer, I just appreciate the try) because that meant the world.
