About Solana | Tanning Salon - Grand Rapids
Solana Tanning Salon, located in the greater Grand Rapids area, is known for its exceptional service, variety of equipment, and cleanliness. They offer several levels of UV beds and stand-ups, as well as self-service UV-free sunless tanning options, ensuring that there is something for every individual's unique skin type and preferences. The staff is very knowledgeable, fun, and energetic, able to offer the best advice to help clients achieve their desired look efficiently. The cleanliness of the salon is consistently praised, with clients noting that the beds are always clean and clearly re-lamped often. The salon takes pride in maintaining the inner acrylic of their beds, ensuring that it is free from dust and enabling clients to get the full UV benefit. Clients have remarked that wait times are never bad, making it a great place to tan with lots of options. Solana's customer service is outstanding, with the manager being particularly commended for her dedication to her clients. She and the staff take the time to select the best products for each client, creating tailored tanning routines. The salon carries a large selection of products, and clients have found the staff to be friendly, informative, and down-to-earth. Unfortunately, Solana Cascade is temporarily closed due to a vehicle driving through the main window and causing damage to the interior. However, they are already working on restoring the salon and will reopen as soon as possible. Overall, Solana Tanning Salon is a high-end salon that clients highly recommend, with many expressing satisfaction after just one session.
The girls are always super helpful and will point you in the right direction based on what you’re going for. Solanas beds are always well maintained and clean and it’s overall a great atmosphere. I always enjoy getting help from Anna S and Lauren M, they have really helped me build my tan and showed me products to keep my tan longer.
this place is AMAZING. I’ve never met more friendly customer service at any place. They are always friendly and greet you with great service!! they have plenty of things to choose from, with wellness, sunless, and UV light all of it’s so so so great!! They are honest when you need help for lotions or explaining what everything means (plus the beds are always clean and so nice!!). Love this place so much, highly recommend!!
**UPDATED**
Usually don’t have any problems going after work but I went during lunch today at 12:15 and there were 5 people in line - one staff member working. I waited in line for 10-15 minutes and when it was my turn there were no level 4 beds available but she said a level 3 was it just needed to be cleaned. She went back and cleaned multiple rooms while I waited and then helped 3 more people at the counter and then went on her phone while I was sitting in the waiting area. At this point I could see multiple rooms open including a level 4 someone left. I told her after 5 more minutes of waiting that I needed to leave or I was going to be late to work (30...read full review